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Plant Manager Customer Service

Location:
Elizabethtown, NC
Posted:
August 24, 2022

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Resume:

James Frady

*** ***** ******

Elizabethtown, North Carolina 28337

Mobile: 910-***-****

adsac9@r.postjobfree.com

SUPERVISOR/MANAGER: PRODUCTION/SALES/PROJECTS/HR

PROFILE: Strong, experienced manager with more than 26 years professional experience in sales, manufacturing, HR, project management, government contracting. Excellent reputation as an innovative and creative thinker accomplished at introducing fresh ideas to increase revenue and reduce operational costs. Successfully managed staff of 125 associates, while leading and motivating employees to achieve high levels of productivity and professional development. Excellent communication and problem-solving skills.

OBJECTIVE: To apply my management experience for a progressive organization that recognizes performance and fosters professional growth.

HIGHLIGHTS OF QUALIFICATIONS

Staff Management

Business Development

Client Management

Sales

Budget Development & Management

Vendor Negotiations

Project Management

Strategic Planning & Execution

Team Player & Leader

PROFESSIONAL EXPERIENCE

Production Supervisor Watts Water Technology 7/2019 – present

Manage 2nd shift operations for entire facility with four separate work units

Responsible for all areas of safety, quality, production, training

Consistent department leader in labor efficiency and earned hours

Manage, direct, and lead the manufacturing initiative to achieve the objective of high quality/low cost products

Production Manager Council Tool Company 3/2018 – 7/2019

Manage Forge and Finish departments for 132-year-old America Made tool company

Responsible for overall Safety, Quality, and Efficiency

Promote and Maintain 5S throughout operations

Actively Champion and assist in cost and cost reduction/improvement efforts (Kaizen)

TransAmerica Insurance 8/1/17 – 3/1/2019

Ranked first in District for a national insurance provider in applications sold and total volume

Consistently prospected for and closed new business while maintaining productive pipeline of prospects

Increased book of business by 100 new clients

Reliably exceeded goals while increasing revenues for client portfolio

Consistently maintained top 5 ranking in applications sold and total volume in district

Shift Manager National Spinning Inc. 3/1/2017 – 8/1/2017

Successfully manage 3rd shift operations

Direct 65 hourly associates in specialty yarn manufacturing facility. Ring/Savio OE

Increased production on shift by 20%

Consistently exceeded plant goals and 1st and 2nd shift production

Regularly initiated cost reduction, safety enhancement, and maintenance efficiency ideas

Shift Manager Gildan, Inc. 11/14 – 3/1/2017

Successfully managed 1st shift operations in a 12 hour rotating shift

Directed 30 hourly associates in a 1.1 mil pound per week yarn manufacturing facility

Managed associates in Trutz opening, Trutz Carding, Reiter Drawing, Schl OE spinning and Murata MVS Spinning

Consistently exceeded production and efficiency standards

Developed plant SOPs and job descriptions

Successfully cross trained 100% of associates on shift

Instrumental in promotions for 7 associates to higher positions

Regularly initiated cost reduction, safety enhancement, and maintenance efficiency ideas

Shift Manager MJ Soffe, Inc, 5/10 – 10/14

Manage 1st shift operations for a 10,000 dozen per week screen print operation

Direct, implement, schedule and plan operations for all day activity, including human resources, quality control and manufacturing.

Successfully manage 60 associates.

Certified Lean Six Sigma Green Belt

Sales Manager/Assistant Store Manager, Rent-A-Center 10/09 – 5/10

Manage profits by following and enforcing established policy and procedure including work schedules, cash, and inventory control and order verification.

Responsible for increasing revenue through sales activities, account management and customer satisfaction.

Assist with past due accounts and collection activities and customer service activities

Project Manager/Business Development, Comark Building Systems, Inc. 3/07- 5/09

Successfully developed state and regional business for leading manufacturer of modular buildings

Increased sales through cold calling, scheduled personal appointments, telephone sales, direct mail and Internet marketing initiatives

Leading sales producer for area over the last six months

Effectively directed all elements of project sale through contract and vendor negotiations, permit solicitations, logistics, etc.

Contacted and developed business for federal contracts. Worked with all branches of military.

Company moved operations to Texas

Regional Director, Youngblood Staffing, Inc. 5/04-3/07

Led company in sales, establishing new accounts and revenue growth in 2005 and 2006

Increased company sales in Roberson area by over 400%

Managed staff of six professionals while prospecting, developing and converting sales for leading staffing firm in eastern North Carolina

Successfully managed operations and marketing for two regional offices covering seven counties

Recruited, trained and developed accomplished field associate team for employer

Sales Representative, Woodman of the World Life Insurance Society. 2/02–5/04

Ranked first in state for a national insurance provider in applications sold and total volume

Consistently prospected for and closed new business while maintaining productive pipeline of prospects

Reliably exceeded goals while increasing revenues for client portfolio

Consistently maintained top ten ranking in applications sold and total volume

Successfully obtained North Carolina licensure in life, health, Medicare supplement and LTC

Plant Manager, Wellington Technical Yarns 4/01–1/02

Successfully managed staff of 55 associates across three shifts

Directed, planned and implemented scheduling and operations for all plant activity, including human resources, shipping and receiving and manufacturing.

Consistently met plant production goals for 100K per week, plied industrial yarn operation

Unfailingly met all manufacturing deadlines and safety standards for plant operations

Increased profitability by minimized downtime due to employee absenteeism

Company went out of Business

Production Manager, Harriet and Henderson Yarns, Inc. 5/86-3/01

Managed staff of 125 associates while consistently exceeded production, quality and safety standards for major textile company

Achieved company’s Top Cat award in 2000 for leadership excellence as Manufacturing Product Manager

Successfully implemented policies positively impacting revenue generation, cost reduction, quality and safety

Won company’s PLUS award for innovation from 1987-1994

Achieved company’s highest quality rating (QVI) from 1996-1998

Successfully led production and operations for 500K pound per week cotton/poly blend yarn manufacturing plant with seven-day per week schedule

Reduced employee absenteeism to under 2%,

Successfully developed new, highly profitable shaded yarns through extended research and experimentation

Successfully managed installation of equipment for multiple facility expansion without sacrificing production schedules or goals

Developed associates by personally teaching SPC and Team Building classes to exempt and nonexempt associates

Effectively functioned as project manager for $30 million-dollar manufacturing expansion initiative

Company went out of business after over 100 years

SOFTWARE SKILLS

Word, Excel, Access, PowerPoint, Outlook, etc.

EDUCATION

BS Degree in Textiles

North Carolina State University, Raleigh, North Carolina

Program for Technology Managers Certificate

Keenan-Flagler Business School

University of North Carolina, Chapel Hill, North Carolina

General Contractor Certification Class

Bladen County Community College

Licensed Life and Health Agent

Licensed Medicare Supplement/LTC Agent

Lean Six Sigma Green Belt Certified

Blue Belt Certified

Eagle Scout



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