Operations Manager, Quality Control, Continuous Improvement
Resume:
Joseph B. Costner
Address: **** **** ******, *******, ** 28613,
USA
Phone number: 980-***-****
Email address: *********@*****.***
Introduction
Highly motivated, educated and trained in all aspects of the manufacturing process. Unstoppable drive towards personal and organizational success. Unwavering dependability and loyalty. Team player with a consistently positive attitude. Skills
Operational Planning & Management.
Focus on continuous improvement.
Develop a culture of goal setting, implementation, success and achievement Program creation, planning and management.
Sourcing and purchasing of required materials and supplies. Positive relationship and interaction with vendors. Communication to evaluate concerns and provide direction. Contribute intellectually and positively to research and development. Direction in hiring, training and evaluation of employees. Recruiting new talent into the organization.
Manage overall operation of complete facilities.
Evaluate and refine processes and procedures for optimal efficiency. Provide customer service support to answer inquiries and resolve issues. Distribute assignments for capital projects and daily requirements. Practice well researched, experience guided common sense decisions. OSHA, EPA and Air Quality compliance training and implementation. ERP experience including AS400, Oracle and NetSuite. Thoroughly Windows trained and proficient.
Proficient at producing CAD drawings for development and improvement of product. Extensive knowledge of a wide range of manufacturing chemicals and materials. Costing of new and existing products.
Positive and frequent interaction with associates. P & L evaluation and reports.
Driven to operate on or ahead of schedule.
Hands-on approach to handling problems and making improvements. Encourage “ outside the box” thinking.
Promote a positive team atmosphere.
Lead by example.
Experience
Sherrill Furniture Brands
Continuous Improvement Director
3/2022 - Present
Hickory, NC
Evaluate directed areas within seven facilities using professional training and personal experience to refine processes for maximum production and efficiency. Coordinate process change with management, associates and vendors. Educate staff and introduce new concepts.
Encourage new thoughts on existing processes.
Improve associate involvement with motivation and positivity. Williams-Sonoma
Operations Manager
10/2021 - 3/2022
Claremont, NC
Responsible for the guidance and safety of over 300 employees Managers in all areas within the facility.
Reported directly to the Vice President of Manufacturing for Williams Sonoma. Universal Furniture
Plant Operations Manager
10/2018 – 10/2021
Conover, NC
Reported directly to the General Manager.
Universal purchased Southern and responsibilities were basically identical. Additionally directed Research and Development for 1 year until vacant positions were filled. Converted the first 25 lines of Universal Product to be produced domestically. Developed and implemented processes for importing and distributing warehoused products. Southern Furniture
Director of Manufacturing
9/2016 – 10/2018
Conover, NC
Reported directly to the President.
Responsible for the entire facility and the manufacturing process. Worked closely with Customer Service to answer questions, resolve issues and expedite orders. Developed and guided construction of a more efficient and manageable complete new plant layout.
Analyze production demands and plan operations accordingly. Ensure production is adequate and on schedule.
Demonstrate strong leadership skills.
Develop lean manufacturing processes where applicable that provide the best results. Reduce downtime, raw material deficiencies and staff shortages. Monitor and improve material yield amounts.
Adapt and execute production plans quickly in priority situations. Troubleshoot and repair equipment malfunctions by collaboration with operators, maintenance staff and vendors.
Provide information and participate in the costing process. Assist purchasing in procurement of needed materials. Coordinate and manage capital projects.
Monitor, maintain and improve product quality.
Improve system operations and information.
Direct compliance of all safety standards required by local and national agencies. Direction Furniture ( Owned by the founders and owners of LEE Industries) Operations Manager
12/2006 - 9/2016
Newton,NC
Reported directly to the Board of Owners.
Responsible for the entire daily plant operations of two facilities. Procured all materials and supplies needed.
Worked with large amounts of vendors and construction personnel. Suggested and directed capital purchases.
Approved all new hires and developed training procedures. Developed a positive relationship with vendors in order to quickly resolve issues and maintain supplies.
Increased production levels of over 400% were achieved during my employment. Implemented lean manufacturing principles where applicable. Improved and maintained high quality standards.
Increased sales by creating and servicing new accounts. Designed and developed CAD drawings and machine setups for new products. Suggested and guided in the purchase and start-up of an additional 200,000 sqft facility due to the need of larger space for additional machinery and personnel to increase production. LEE Industries
Department Manager
08/1999 – 12/2006
Newton, NC
Managed Cutting, Sewing, Stage, Upholstery, Trim, Shipping and Inspection departments at different times during employment here.
Sherrill Furniture Brands
7/1987 - 8/1999
Hickory, NC
Upholsterer / Trimmer / Department Manager.
Inside and outside Upholsterer.
Maintained landscape at owners personal residence as well. Education
Catawba Valley Community College
1986-1989
Associate Degree
Business Administration and Management
Western Carolina University
1990 - 1993
Bachelors Of Science / Business Management
North Carolina State University
2004 - 2007 Lean Manufacturing AutoCad Training
Six Sigma Black Belt Certification CAD Programming Training
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