Office Specialist Culinary Manager
Resume:
Joan Fisher-Hatton
Kettering, OH
************@*****.***
Experienced manager that is adaptable, professional, collaborative and trustworthy. Enjoy daily planning and execution of meetings and events as well as the day to day routines and assignments. Skills
• Team Builder
• Service Oriented
• Creative Merchandising/Marketing
• Verbal and Written Communication
• Project Management
• Good Listener
• Team Player
• Work Independently
• Multitasker and Problem Solver
• Quality Control
2021– CURRENT
Office Specialist II / Kettering Health
• Full time office specialist managing acute therapy daily charge sheets. Duties include checking charts for accuracy, communication with the therapists and documentation of any errors. Other office duties as assigned.
2020 – 2021
Culinary Regional Retail Manager / Kettering Health
• Managed 6 retail outlets ensuring quality food and service by working with staff and production daily.
• Planned employee engagement activities promoting teamwork
(secret thank you notes, pizza party, ice cream bars…)
• Kept orderly and timely record of sales.
• Managed multiple projects on a regular basis – both short and long term
• Instrumental in new venue designs and work flow
2004 - 2020
Culinary Manager of Events and Conference Center / Kettering Health Main Campus
• Daily operations for Kettering Cafeteria, Fresco and Coffee Shop including managing supervisors, scheduling, menu development, special menus
• Scheduled all events for Kettering Hospital using the Event Management System including management of the Nelson Conference Center
• Catering Manager for all catered events at Kettering including scheduling staff, creating menus for the events, logistics and decorating
• Planned and executed large events for Network including annual picnics, Med Staff dinners by coordinating staff, outside vendors and support departments 2
1998 - 2004
Private Club Manager / Dayton Bicycle Club and Trails End Club
• Planned, organized and coordinated special events and celebrations for members
• Increase operational efficiency by developing improved filing systems for confidential client records
• Managed internal operational standards and met productivity targets
• Greeted and welcomed new members; provided tours of the building; maintained member information and published membership rosters
• Hosted annual events for members including Lobster dinners, themed events and celebrations Education
Bachelor of Science / University of Dayton
Family and Consumer Science/Marketing
Activities and Additional Information
• Active in the community serving on several councils. Kettering Volunteer Advisory Council; Kettering Parks and Recreation Council 2020-2022; Kettering Leadership Academy graduate; Notary Public; Past PTO/PTA President and Treasurer; Dog lover and advocate of rescue programs.
• Owned and operated a small café in conjunction with the YMCA
• Have a passion for food and worked for a food consulting firm allowing me to indulge in the power of food and flavors and how food can bring together people References Available Upon Request
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