Customer Care Secretary

Arvin Barcelona Gonzaga

Al Wukair Bldg. ** Zone *1 Street 937 Al Mashaf Al Wukair

Contact No. +974-****-****

Email: ********-*********@*******.***

Career Objective:

To obtain experience and training in the organization which offers a good and professional working environment that would enable one to learn aspects and factors for growth and improvement while meeting the organizational goals.

Work Experience:

Cashier

2020 – present

Simit Sarayi

Lagoona mall Branch

Qatar

Ensure that petty cash are equal. Receiving and checking all invoices from the supplier. Assist the guests. Do the needful concerning to store requisition.

Ensures all the materials and equipment are set and use during the operation. Manage to assist other sections if necessary. Maintaining working areas neat and clean.

Secretary

2019 – 2020

Food & Beverage Services

Qatar

Assist the manager and staff matters. Filling of staff documents. Handle and follow-up on all customer care matters. Receive and transfer the daily booking functions to the Operation section. Making invoices for the customer. Assist the marketing representatives in their work when needed.

Bartender Cum Secretary & Cashier

2018 – 2019

The Oven

Qatar

Assist the manager and staff matters. Filling the staff documents. Handle customer complaints. Assist the guests. Make the customer’s order. Make the daily requisition and send to the Store department.

Office Receptionist

2015 – 2018

Opera Catering

Qatar

Handle all incoming and outgoing calls and transfer to the concerned person or section. Handle and follow-up all customer care matters. Receive and transfer the daily booking functions to operation section. Assist the marketing representatives in their work when needed.

Waiter/Cashier

2012 – 2014

Opera Café

Landmark Branch

Qatar

Assist the guests. Do the needful concerning to store requisition.

Ensures all the materials and equipment are set and use during the operation. Manage to assist other sections if necessary. Maintaining working areas neat and clean.

Bartender

2010 – 2012

Opera Café

The Mall Branch

Qatar

Assist the guests. Do the needful concerning store requisition.

Ensures all the materials and equipment are set and use during the operation. Manage to assist other sections if necessary. Maintaining working areas neat and clean.

Sales Promo

2008 – 2010

Converse Shoes & Apparel

Davao, Philippines

Production promotion. Displaying the items and organizing stock on shelves. Receiving the items from the supplier. Assist all customers. Maintaining working areas neat and clean.

Sales Promo

2007 – 2008

Adidas Company

Cebu & Davao,

Philippines

Production promotion. Displaying the items and organizing stock on shelves. Receiving the items from the supplier. Assist all customers. Maintaining working areas neat and clean.

Inventory Clerk

2007

Gaisano Grand Davao, Philippines

Process the purchase order and receiving deliveries. Organizing stock on shelves. Place stock in designated areas for on-going shipping. Ensure that the inward goods and stock control department is well organized and controlled to sufficiently. Support the production.

Marketing Assistant/Cashier

2006 – 2007

Jollibee Foods Corp

Cebu, Philippines

Making customers order according to standards.

Organized travel route and ensure vehicle paperwork is accurate and timely.

Education & Training Courses:

Caregiver

Filipino Institute of Qatar

2019 – 2020

Caregiver

Philippine International Institute Qatar

2019

Secretarial and Office Administration

Filipino Institute Qatar

2018 – 2019

Bachelor of Science in CUSTOMS ADMINISTRATION

University of Cebu, Cebu City

2002 – 2005

Skills & Abilities:

Open-minded, willing to try new things, and interested in improving efficiency on assigned tasks.

Produce work that is orderly and attractive.

Ensure tasks are complete, correct, and on time.

Strong motivation and dedication to the job.

Ability to learn quickly.

Confident, hard-working employee who is committed to achieving excellence.

Cash handling

Ability to communicate with any kind of customer.

Personal Information:

Age:

37 years

Civil Status:

Male

Sex:

Filipino

Weight:

65 kg

Height:

5 ft 3 inch

Religion:

Christian

Date of Birth:

April 02, 1984

Driver License:

2018 – 2023

References:

Mr. Fouad Berry

Manager

F&B

33008873

Mr. Dennis Garcia

Operation Manager

Simit Sarayi

50101265

Ms. Zayda Paghubasan

Accountant

F&B

70636714

Ms. Strawberry Lizz

Caregiver Instructor

PIIQ

74715932

Contact this candidate