Customer Service Granite Falls

TD

THOMAS DEATON

***********@*****.*** 425-***-**** Granite Falls, WA 98252

Self-motivated leader recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum customer service. Helpful and accommodating individual who is comfortable working with customers in all situations and answering questions or inquiries in order to deliver the best possible customer experience. Accountable and willing to go the extra mile in every situation. Flexible Schedule

Product Displays

Unloading Deliveries

Customer Service

Verbal and Written Communication

Safety Procedures Compliance

Strong Communication and Interpersonal Skills

Engaging with Diverse Customers

Building Customer Loyalty

Merchandising and Display

Attention to Detail

Ability to Lift 40 pounds

Exceeding Customer Expectations

Kroger Bellevue, WA

Produce PIC/Clerk

06/2020 - Current

Rotated stock to maintain freshness.

Followed company guidelines for cleaning and sanitizing work surfaces and equipment.

Removed expired and overripe items to provide freshest options and eliminate health risks.

Monitored work environment to maintain safety, cleanliness and organization.

Checked prices and located products for customers. As the Primetime PIC I managed a dedicated group of produce team members and helped to motivate them and keep them on task, fielded questions from other departments related to produce and provided excellent customer service while handling customer questions and complaints.

Ruth's Chris Steakhouse Bellevue, WA

Assistant Sous Chef

10/2014 - 03/2020

Trained kitchen workers on culinary techniques.

Supervised kitchen food preparation in demanding, high-volume environments.

Plated food according to restaurant artistic guidelines to promote attractive presentation.

Assessed inventory levels and placed orders to replenish goods before supplies depleted.

Coordinated and fulfilled high end food preparation for banquets of 60-120 people as well as making sure that all other dining room food also went out on time and of the highest possible quality.

Ivars Restaurants Seattle, WA Created tasty dishes using popular recipes, delighting patrons and Summary

Skills

Experience

Pantry Chef

01/2013 - 09/2014

generating return business.

Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.

Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Maintained orderly kitchen environment to reduce wasted time searching for ingredients, utensils and unnecessary items.

Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared. Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Bellevue College Bellevue, WA

Some College (No Degree) in Criminal Justice

Food handlers permit - 2022

Education and Training

Certifications

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