Danielle Noriega
Anthem, AZ *****
********.*******@*****.***
Skilled, task oriented and personable with 26+ years of work experience providing consistent, approachable customer service and a full range of managerial skills and administrative support. Motivated, self-starter with excellent work ethic. Extremely organized, dependable, able to multitask and adapt quickly to new and evolving environments. Able to digest large amounts of information and determine relevancy. Developed strong service skills validated by the ability to remain calm and positive in the face of adverse clients.
Work Experience
Sub-contractor
January 2020 to Present
-Digital Marketing on LinkedIn & Dripify for a variety of clients Kind Minds Counseling
January 2019 to December 2019
Sub-contractor – Paralegal and administrative support for 2 counselors/therapists
-Scheduled court ordered appointments with the clients to meet with their therapists
- Transcribed and prepared reports to send to the court
-Maintained and managed files
Sub-contractor - Paralegal
Parker and Lazzara Law Firm
January 2015 to December 2017
-Performs initial in person interviews with new clients
-Maintain a case load anywhere from 15-50 clients
-Gather and review all pertinent information needed for cases, medical records, itemized billing statements, auto insurance information and health insurance information, etc.
-Review of all medical records, bills, loss of wage documentation
-Write and submit settlement demand packages to defendant’s insurance carrier/attorney
-Draft legal documents
-Marketing
- Perform a wide variety of administrative duties, maintain calendar for attorney, answer phone calls, review and distribute faxes, coordinate medical appointments for clients, review and sort mail, help and assist attorney in all aspects of the firm
Botsko Consulting- Accident Reconstructionist/Personal Investigations January 2010 to December 2017
Sub-Contractor to assist in various needs of client
-Assist in obtaining data at accident scenes
-Authenticate documents and signatures as a notary
-Personal driver and any other administrative needs Managing Partner
MDT Realestate, LLC
January 2010 to December 2015
-Locating, buying, fixing up, and selling residential homes
-Navigate paperwork through the city in order to obtain permits
-Perform any and all needs of business transactions
-Project manager
-Purchaser
-Bookkeeper
Sub-Contractor
Collaborative Family Solutions, LLC
January 2011 to December 2014
- to manage office and consult on how to improve business
-Analyzing and re-organizing files, client data, and books which resulted in correcting several mistakes
-Navigated through a year of receipts and notes to establish client books and tax returns
-Any and all errands that needed to be taken care of including personal driver for client Sub-Contractor
Moran and Vigil - Psychology Office
January 2011 to December 2013
- to manage HR department and to find new employees for physicians and therapists
-Re-wrote Policy and Procedure Manual
-Helped resolve issues by mediating with employees and owners
-Ensure that staff is trained in service and other skills as established by the company
-Negotiated new contracts with vendors to achieve a significant reduction in expenses
-Balanced costs and revenue and analyzed accounts to locate expenses that could be reduced or eliminated saving money for company
-Transcribing reports, data and time entry and billing Cohen Law Office
September 2012 to January 2013
Sub-Contractor - to start-up and manage new firm
-Paralegal duties
-Set up and maintained office, located and purchased office equipment, established client database, performed any/all data entry along with administrative/paralegal tasks
-Reviewing resumes for potential new employees
-Organizing and maintaining a wide variety of information and materials in support of attorney
-Draft, type and assemble discovery responses & discovery demands, transcribing, preparing and processing pleadings along with other legal documents Sub-Contractor
Gallios Law Firm
January 2012 to December 2012
– temp for 2 employees on vacation
-Gathered client information and gauged overall condition to establish needs of client
-Performing legal administrative duties requiring both sound judgment and technical skills
-Transcribing & preparing legal documents, data entry and time entry. Sub-Contractor – Project Management
CC Sinacorp, LLC
September 2011 to September 2012
-Identified resources needed and assigned individual responsibilities
-Managed day-to-day operational aspects of a projects
-Checked on investors properties
-Ran any/all errands needed
Executive Sales Assistant/Office Manager
ICA Financial Services
January 2010 to September 2011
-Bookkeeping/accounting and data entry
-Performed administrative tasks for all five financial advisors while recording number of client calls daily, calendars, and advisors workloads to gauge new case assignments for advisors
-Coordinator of marketing, sales, client development and client events Licensed Insurance Agent/Executive Assistant
Mathis Financial
January 2005 to December 2010
-Prepared and followed through on all new business transactions
-Created Disaster and Recovery Plan for company
-Implemented and established the electronic filing system
-Conducted quarterly internal audits and made recommendations which stimulated increase in annual savings.
-Ran insurance quotes for clients and wrote policies
-Daily organization of calendar, travel plans and speaking engagements
-Organized functions, created the schedule of events, hiring of the entertainment, and sent out invitations.
-Maintained expense reports for CEO and managed the books for firm FCE Coordinator/Front Office Supervisor
STI Physical Therapy Rehabilitation & Fitness
January 2003 to December 2005
-Created and implemented system for tracking of all fitness clients and maintained status on patients and fitness clients
-Processing of all Intake/Coordination of Functional Capacity Evaluations (FCE), Work Conditioning Programs, & Impairment Ratings
-Time management and mentoring of Front Office employees
-Worked closely with physical therapist & trainers
-Audited charts and charge entries for patients
-Received insurance authorization/verification for physical therapy patients Front Office Supervisor
Camelback Women's Health OBGYN
January 2002 to December 2003
- Interfaced with patients to assess immediate needs and schedule appointments
-Collected financial and insurance data to ensure full and proper payment
-Managed front office making sure all areas were covered
-Reviewed doctors schedules for the upcoming day, responded to patients emails Agent/Executive Sales Assistant
Ultra Health Products, Inc. - Nutraceutical Manufacturing Company January 2000 to December 2002
-Cold calling and customer retention
-Implemented and fostered file system combining client/vendor records which in increased efficiency and reduced labor
-Purchased raw materials and established and maintained good relationships with vendors
-Resolved customer complaints and issues by listening to their needs
-Maintained inventory of raw materials
Paralegal Assistant
Sanders & Parks Law Firm, Legal
January 1993 to December 2000
-Researched and analyzed documents
-Reviewed and summarized interrogatories, depositions, and memorandums
-Chronology of medical records, filing, and data entry
-Prepared letters and bills to clients
-Assisted in various secretarial responsibilities for multiple Attorneys & Paralegals
-Handled numerous confidential documents and photos Executive Assistant
The Roomstore
January 1996 to December 1997
-Bookkeeping, answering phones, customer service, data entry
- Assembled furniture and decorated sales floor
Education
High school diploma
Skills
• Internal Audits
• Legal Drafting
• Legal Research
• Transcription
• Accounts Receivable
• Personal Assistant Experience
• Accounts Payable
• Office Management
• Financial Report Writing
• Event Planning
• Microsoft Outlook
• Office Administration
• Digital Marketing
• Human Resources
• Research
• Medical Coding
Certifications and Licenses
Certified Notary Public