CINDI YOUNG

**** *. ***** **, ****, AZ. *****

602-***-****

SUMMARY

Energetic Account Manager with over 30 years of experience in the financial industry. Exceptionally focused on building and maintaining an extensive book of business through my support of local and national B2B Account Executives. Maximizing client relationships by identifying customer needs and executing solutions in a highy productive environment. EMPLOYMENT

Account Manager Senior (2019-2022)

FGMC-PLANO, TEXAS

Pipeline Management for clients in Utah, Colorado, Oregon and California for 3 Account Executives

Liasing with Brokers, Loan Setup, Underwriters, Closers and Funders.

Perform verifications of employment, IRS Tax Transcripts, Flood Certfications, CD Conditions sign offs, sending loan packages to USDA, misc Appraisal duties, pipeline management for NQM and QM loans.

Communication with staff, management and clientele to ensure on time results. Lead Account Manager (2009-2019)

STEARNS LENDING- YORBA LINDA, CALIFORNIA *WORK IS PERFORMED REMOTELY IN ARIZONA*CURRENTLY WORKING FOR HAWAIIAN ISLANDS

Pipeline Management for clients in Arizona, Colorado, Texas and Hawaii closing 150 million dollars annually including:

Liasing with Brokers, Loan Setup, Underwriters, Closers and Funders.

Perform verifications of employment, IRS Tax Transcripts, Flood Certfications, CD Conditions sign offs.

Communication with staff, management and clientele to ensure on time results.

Ensure customers are trained in the latest compliance and regulatory matters to prevent delay in transactions.

Director of Sales and Marketing

(2008-2009)

CONSTRUCTION TRADE SERVICE- SCOTTSDALE, ARIZONA

Responsible for the promotion and development of new business services to commercial developers:

1

Designed illustrated services book for all company product offerings.

Performed inside and outside sales calls which lead to obtaining 100 new clients and over 50 million dollars in sales within five months.

Worked with Project Managers and Construction Superintendents to ensure compliance with company and OSHA standards.

Sr. Wholesale Account Executive

(2004-2007)

PLAZA HOME MORTGAGE CORP.- PHOENIX, ARIZONA

First Account Executive hired by company for wholesale lending startup in the Phoenix, Arizona market:

Organized training workshops in all aspects of company loan programs and broker submission requirements.

Developed business relationships with over 250 retail loan officers which lead to numerous production awards.

Assisted Regional Manager in the training and development of new Account Execuitive hires.

Sr. Wholesale Account Executive

(2000-2004)

LOANCITY- PHOENIX, ARIZONA

Hired to assist in developing new wholesale lending startup in the Phoenix, Arizona market for new ecommerce business:

Trained broker clients in new automated program and pricing engine, the first of its kind.

Became 2nd in the nation for sales and held presidents club title 3 years in a row.

Developed and executed regional FHA training workshops for retail loan officers.

Trained and developed all new Account Executives on loan programs and automated procedures.

Wholesale Account Executive

(1992-2000)

FLEET MORTGAGE CORP.- PHOENIX, ARIZONA

Hired for new wholesale lending startup operation in the Phoenix, Arizona market as an expansion of Fleet Financial Services.

Performed Secondary Marketing, Closing, Funding and Quality Control Audits which ultimately lead to Inside Sales and further becoming an outside Account Executive.

Awarded Captains Club for top volume company wide.

Trained and developed new business relationships statewide. EDUCATION

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Highschool graduate- Tri City Christian Academy

Accounting Major- Bob Jones University

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