Customer Service Security
Resume:
`
AWARDS & APPRECIATIONS:
“Excellent Performer” is the
Performance rating for the appraisal
Period of 2019-20 & 2020-21.
Star-of-The Month awarded
respectively in the months of
Mar’21, April’21 & Dec’21, Jan’22
& April’22.
Special appreciation of Well-done,
Gold & Silver, Thank you Cards,
from CEO, CHRO, and CSO for the
Successful detection of illegal
carriage of Ammunitions/contraband
items during screening operations.
**************@*****.***
Live:.cid.cfd11b8d56536d00
Linked-in Profile
Hyderabad, Telangana, INDIA.
PERSONAL IDENTITY:
• DoB: 15th October, 1994
• Marital Status: Married
• Height: 5'9” (174cm)
• Languages: English,Telugu,Hindi
PROFESSIONAL IDENTITY:
PASSPORT: P970***8
INDoS: 22ZN***2
CDC: KOL13..88
SID :
Nationality: INDIAN
INTERESTS:
• Collecting News-Paper Articles
• Playing carrom
CAREER OBJECTIVE:
Exuberantly looking for the challenging cruise security profession, where I can acquire significant professional skills, besides that gain unprecedented work experience, which makes me a visionary candidate.
PROFESSIONAL EXPERIENCE:
Associate Screener, (Nov’2018 to present)
*Security and Vigilance dept., GHIAL.
*G.M.R Hyderabad International Airports ltd. RGIA, INDIA.
ACADEMIC EDUCATION:
Bachelor of Technology (2012-2016)
*Electrical& Electronics engineering (first division).
* Vijay Rural Engineering College - [VREC], Nizamabad.
JOB RESPONSIBILITIES:
Screening of the registered baggage of international & domestic flights through ILBS & Stand-alone X-BIS screening procedures.
Screening of Un-accompanied, AVI, Ad-Hoc, Co-Mail/Mat, & handling of weapon Baggage’s along with documentation of Security declaration at OOG.
Handling of analyst work stations, physical check at Level-4, dealing of suspicious/Unattempted/threat containment baggage’s.
Updating all statutory documents and executing internal audits, by proper maintenance at all allocations from time to time.
Remaining alert & vigilant to the activity in the sensitive area and periphery to ensure risks are minimized through action.
Inspecting & profiling of documents such as Id’s, licenses, passports to issue Aerodrome Entry Permit’s for access control.
OPERATIONAL MASTERY SKILLS:
Expertise working with X-Ray Baggage Inspection System
(X-BIS), and Adept knowledge on recognition of Weapons, Explosives, Dangerous Goods/Substances by EVD/ETD Systems
(SABRE 4000, ION SCAN 500DT/600, Morpho detection
(Itemizer), MS Detection device, etc.)
Proficiency of security equipment’s are properly operated, tested, maintained of electronic aids such as X-BIS, EVD/ETD, HHMD, DFMD, HHRM, Body- scanners, etc..
Following & implementing SOP’s, Standard and Recommended Practices (SARPs), Regulations, Av-Sec Circulars/Orders & permits of BCAS, DGCA and IATA, ICAO accordingly.
Promptly to obey and execute all orders lawfully issued by superior authority.
Acquaintance of Maintaining and monitoring the standard security plans through CCTV surveillance and visual inspection. VIVEK
SANGAM
CERTIFICATIONS:
Aviation Security Basic (Refresher) course, Certified in September’2021 by BCAS, India.
In-Line Baggage Screening System (ILBS) Certification, October’2021 by BCAS, India..
[*Above all certifications are obtained from the Institute of ASTI- GHIAL, RGIA.]
IATA-Dangerous Goods and Regulations (DGR) (Initial) Training Category-12, December’2021, Certified by IRWIN Management Services (P) Ltd. Approved by DGCA.
&
Basic STCW-2010: Certificate of Proficiency in Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid and Personal Safety and Social Responsibilities
[Course of Training: 30/05/2022 to 11/06/2022]
Certificate of Proficiency in Security Training for Seafarers with Designated Security Duties
[Course of Training: 27/05/2022 to 28/05/2022]
*Institute: Commander Ali`s Academy of Merchant Navy, Hyderabad, INDIA.
*All certifications are valid & certified by
Directorate General of Shipping, Ministry of Ports, Shipping & Waterways, Govt. of India.
MARLINS -English language test for cruise ship staff: Licence Code: 35737AE151…1E2
ADDITIONAL ACCOUNTABILITES:
Conducting access control for employees to maintain security of premises, including vulnerable and vital installations.
Monitoring, inspecting and reporting suspicious activities of security incidents to higher officials and local authorities.
Consolidating reports of daily activities & irregularities such as equipment or property damage, Perimeter Intrusion Detection System (PIDS) data, passenger related issues, presence of unauthorized persons or unusual occurrences/incidents.
Assist to Airport Security Group (ASG) for strengthening security measures to protect civil aviation facilities & Co-ordinates security work with law enforcement agencies.
Following the guidelines of NCASP, NCASTP, and NCASQCP.
Coordinating with airline authorities, Airside, Terminal operations and all concerned departments to maintain Security provisions and safety protocol’s/practices at high level.
Participated in Anti-Hijack Mock Exercises, Bomb threat emergency exercises, Full scale emergency mock drills, etc.
Having knowledge on fire prevention & firefighting techniques, response on burglary alarms,& emergency evacuation procedures in the view of safety management.
Surveillance at departure and arrival Terminals, Patrolling on Land-side to deter criminal activities & insure areas are secure.
Participated in ASQ (Airport Service Quality) survey.
Awareness on dealing with Radio-active/special nuclear materials.
Working knowledge in Lost & Found department.
DECLARATION:
I solemnly declare that all the information
furnished in this document is free of errors to the best of my knowledge. I take full responsibility for the correctness of the said information.
Date:
Place:
(VIVEK SANGAM)
SPECIAL SKILLS:
Cognitive & Interpersonal Skills
Leadership Skills
Team Work, Adaptive Learning
High Customer Service
Standards
STRENGTHS:
Positive Work Attitude
Courteous Demeanour
Time Management
Self-Motivated
Energetic And Enthusiastic
SECURITY EXPERTISE:
Expert In Contraband Detection
Crowd Control Management
Visual Surveillance, Profiling
Behavioural Detection
Threat Perception & Risk
Analysis
Reporting, Documentation
Tenacious Work Ethic
Crisis & Emergency
Management
Internal Intelligence
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