Store Manager Social Media
Resume:
Oklahoma City, Ok
Sep **** - Jun 2005
Oklahoma City, Ok
Olivia Brown
Professional Summary
Motivated Store Manager with more than 20 years of experience in leading all aspects of retail operations including shrink, customer retention, visual merchandising, P&L, and inventory management. Communicates objectives and visions clearly to department managers and drives performance by building customer loyalty. Able to train, mentor, and develop promising staff into effective leaders.
Skills
Staff management Performance optimization
Inventory control Partnership building
Store operations oversight Employee training
Performance evaluations Training and development
Strategic planning
Experience
Store Manager
Sterling Jewelers
Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.
Opened new chain store and exceeded sales goal
Set clear performance expectations for employees and implemented improvement plans to help each reach targets.
Managed store's social media presence to connect with customers and share important updates.
Implemented strong loss prevention strategies to effectively reduce shrinkage through better theft controls.
Taught employees how to connect with customers, build trust, and independently handle routine concerns.
Store Manager
Whitehall Jewelers
Reversed poor performing store by revising systems, processes, training programs, and personnel.
Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.
Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards. Monitored team safety and protected employees from harm with strict requirements over 3621 Oak Grove Dr, Midwest City, Ok 73110
**********@*****.***
May 1983
San Antonio, Tx
equipment use, chemicals handling, and other areas of concern. Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.
Taught employees how to connect with customers, build trust, and independently handle routine concerns.
Education
High School Diploma: Psychology
Tom C Clark High school
Grade point average was 3.0
Excelled in mathematics and English
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