Customer Service Director
Resume:
Felicia Brame
LPN
Elon, NC
*********@*****.***
** ***** ********** ** ******** disciplines including Long Term Care, Home Health, Care Management, and more.
Work Experience
LPN Field Nurse
Amedysis Home Health Care - Burlington, NC
September 2019 to Present
• Participated with team of other disciplines to provide care management at home as ordered
• Wound care
• Medication management
• Minimize rehospitalization
• Use of EMR.
LPN
IntelliChoice Home Care - Gibsonville, NC
February 2016 to February 2019
• 1:1 nursing care on a case by case basis as ordered by a physician
• Medication administration
• Treatment administration
• G-tube, trach and ventilator care and management
• ROM exercises
• Personal care
• Use of EMR.
Resident Service Director
Home Place of Burlington - Burlington, NC
June 2017 to November 2017
• Responsible for coordination of residents care
• Ensuring that all staff adhered to state, federal, and community regulations
• Performed regularly scheduled In services
• Wound care
• Hiring of nursing staff
• Discipline of current employees
• Ensuring that all documentation is accurate
Care Manager
CoCare Management - Hollywood, FL
February 2013 to July 2016
• Care management of multiple clients on behalf of Humana Insurance
• Ensured patients receive appropriate services and benefits they were eligible for
• Patient education of comorbidities
• Medication reconciliation
• Served as a resource for clients
Education
Diploma in Nursing
o Rockingham Community College - Wentworth, NC
June 2009 to May 2010
Skills
• Supervising (8 years)
• Excellent listening and communication.
• Customer service
• Nursing (10+ years)
• Medication Administration (10+ years)
• Home Care (10+ years)
• Catheter Care
• Transcription
• EMR systems (8 years)
Certifications and Licenses
LPN
September 2010 to Present
Licensed Practical Nurse; #74215.
Issued September 3, 2010 by the North Carolina Board of Nursing CPR/BLS
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