EDUCATION
Milagris High School
Secondary School Certificate Examination (SSC) Kolhapur,
Maharashtra, INDIA
NIOS, Delhi
Higher Secondary (HSC)
Modern Institute of Engineering & Management
2015-2016
TYBA – Sociology
SKILLS
ROSARIO
DSOUZA
Catering Manager/Operations
Manager
Strong Communication skills
People management
Teamworking skills
Ability to lead and motivate staff
Ability to think tactfully and take initiative
Managing food cost, P&L
Decision making, Time management
Computer skills: Microsoft Office, Internet, Emails PROFILE
An individual with 25 years of
experience in the Catering, Hospitality
& Facility industry. Strongly believes in
success and achieving standards. Has
had an extensive background working
in team-oriented environments with
the aim of accomplishing results.
Positively contributing to the overall
growth and development of an
organization by providing best of the
services.
CONTACT
HAND PHONE:
HOME:
EMAIL:
********@*****.***
WORK EXPERIENCE
CATERING MANAGER, AL NABA SUPPLIES & CATERING
SERVICES LLC, OMAN (CURRENTLY WORKING AS CATERING
DIRECTOR FOR ARMED FORCED HOSPITAL)
6 DECEMBER 2020 ONWARDS
Ensuring the food quality and taste prepared for consumption is maintained.
Preparing of cyclic normal & diet menu for approval from MOD and followed accordingly.
Co-ordinate & inspect the raw materials received, along with the storekeeper.
Ensure that the catering staffs maintain cleanliness and personal hygiene while on duty.
Food committee meetings held once every fortnight. Follow up on comments /suggestion/complaints/feedback, if any.
Implementing & maintaining cooked food sampling system.
Preparing of food cost report, material cost, monthly cost, supply cost statement and cash summary every month end.
Ensuring effective utilization of company resources related to food and smooth operation to control & reduce wastage simultaneously.
Implementation of ISO procedure & maintain relevant records.
Maintain and monitor cleaning schedule.
Execution of any other jobs entrusted, when required.
Approving duty roasters, all types of leaves of all staffs.
Follow up with HR for renewals of Visa / Resident cards of staffs.
Follow up with MOD for medical and IDs of staffs
Making of Driver’s daily schedule and for Ramadan
Recruiting & scheduling interview for new recruits.
Making of Dietician daily roaster
Follow up with dietician for patient count, new admission & discharge.
Regular rounds in wards, taking feedback from patients.
Completing of Task & Achievement – quarterly / yearly.
Maintain of man days & submitting the invoice from accounts to client for approvals.
Maintain Client relation
Leaves of all staff entered in ERP for HO approval. PROPRIETOR / DIRECTOR, RIO HOSPITALITY & FACILITY
SERVICES
1 FEBRUARY 2016 – 30 NOVEMBER 2020
CATERING MANAGER, AL MAJAL AL ARABI GROUP CO. (SAUDI ARABIA) Royal Commission of Jubail & Yanbu
9 JANUARY 2013 – 8 NOVEMBER 2015
Handled 8 locations
Planning and Training permanent and casual staff
Organizing, leading, and motivating the catering team
Planning menus in coordination with chefs
Ensuring health and safety regulations are strictly observed
Budgeting and establishing financial targets and forecasts and approving them with General Managers
Monitoring the quality of the product and service provided
Keeping the payroll and monitoring spending levels
Maintaining stock levels and ordering new supplies as required, ensuring no stock outs
Interacting with customers if involved with "front of house" work
Negotiating contracts with customers (in contract catering)
Dealing with staffing & client issues.
PROPERTY MANAGER / FACILITY ADMIN SANJAY
MAINTENANCE SERVICES PVT. LTD. (MUMBAI), Site: BSE & Raymond
15 JUNE 2009 – 31 DECEMBER 2012
Checking of all vendor bills / invoices Checking if all statutory compliances are maintained by vendors
Procuring of estimates for different departments (stationary / vending machines / electrical / plumbing) Also, approving the same from senior officials
Preparing of monthly indent statements Handling petty cash on monthly basis. Organizing new / existing vendor meetings with senior officials Following on the AMCs & keeping track of the same
Manage the daily activities of the housekeeping department to include appropriate cleaning of all offices, seating areas, washrooms, eating areas, dormitories, boardrooms/conference rooms and all public spaces
Purchase, reorder and maintain housekeeping supplies & inventory Conduct pre-event inspection of all boardrooms / conference halls, seating areas, public areas, etc. prior to gate opening for every event held at the site
Maintain the housekeeping budget, providing billing summaries & expenses for pre-& post events
Uphold the highest standard of cleanliness, safety and conduct
Knowledge of SOP’s and safety standards within housekeeping department To ensure proper preparation of upcoming events & to notify staffs of each event
Ensure the proper maintenance of all equipment’s; make arrangements for repair and/or replacement of used and damaged equipment.
PERSONAL DETAILS
Date of Birth: 3 November 1976
Marital Status: Married
Passport Details:
Passport No: M 9090320
Place of Issue: Jeddah
Date of Issue: 13.08.2015
Date of Expiry: 12.08.2025
INTERESTS & ACTIVITIES:
A music lover, Experimenting different
recipes.
HOSPITALITY MANAGER RADHAKRISHNA HOSPITALITY
SERVICES PVT. LTD. (MUMBAI) – Site: Prime Academy
International School
2 MAY 2006 – 5 JUNE 2009
Responsible & accountable for Unit Operations, this includes F&B services, Menu planning, food costing, handling of conference / ODC’s at client premises, VIP meetings, etc.
Strong hands-on skills for service / operations, inventory & stores management, operations as per budget, increasing of sales turn over, ensuring contribution exceeds budgeted target Compliance of all hygiene & safety systems & procedures at site
Preparing of daily / weekly / monthly cash / credit sales report, preparing of MIS for the department / unit, discussing the same with the Operations Manager
Training of staff at site, interaction with the client / customers at the site, maintaining & building company to company relationship. PROJECT ASSISTANT/ASSISTANT RESTAURANT MANAGER
MOCHA – COFFEE & CONVERSATIONS (IMPRESARIO) (MUMBAI) 1 DECEMBER 2004 – 30 APRIL 2006
Responsible for the day-to-day operations of the Restaurant Assisting in overall operational & administrative responsibilities of the Restaurant
Handling difficult situations, taking care of guest complaints, and assuring relevant action to be taken accordingly
Assisting & learning new plans of the upcoming projects of the organization Dealing with all the suppliers & getting their quotation as per the requirement of the project
Visiting the site & make sure all the work done by the contractors is up to satisfaction level Assisting in making of section / equipment plan
Procuring quotations / estimates from Contractors / Suppliers as per the requirements of the Project
Discussion of the plan with the higher authorities and to make sure that the same is satisfactory.
SR. SUPERVISOR SAAD GROUP, OASIS RESTAURANT AL
KHOBAR, K.S.A
14 October 2003 – 30 September 2004
SENIOR CAPTAIN HOLIDAY INN, AHMEDABAD
24 September 2002 – 26 March 2003
HEAD WAITER WALEED CATERING SERVICES LLC, OMAN
14 June 2001 – 31 July 2002
BUTLER QAHATANI PALACE SAUDI ARABIA (K.S.A.)
26 June 1999 – 31 March 2001
STEWARD HOLIDAY INN MUMBAI
1 MAY 1994 – 31 MAY 1999