Service Representative Medical Billing

BEVERLY LEWIS

**-**** ******* ***** *** Beach, HI 96706 234-***-**** ***************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional who provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.

Academic Honors Recognition / Honor Roll.

Familiar with Microsoft Word and Excel; Typing Speed: 27 words per minute.

Leads by example and sets high standards for performance.

Manages time and prioritizes duties in fast-paced, multi-task environments.

KEY QUALIFICATIONS

Medical Billing Medical Administrative Patient Registration Medical Terminology

Medical Records Management Meaningful Use Medical Practice Management Systems Introduction to CPT

ICD-9-CM ICD-10-CM Coding Charge Entry Payment Posting Denials Appeals Referrals

Accounts Receivable Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

Insurance Verification Reimbursement Systems Medical Basics and Healthcare Claim Cycle

Healthcare Payers Managed Care (HMO, PPO, and POS) Medicare / Medicaid Government Payers

Third Party Payers HIPAA Compliance Medical Charts Basic Anatomy & Physiology

EDUCATION

Ultimate Medical Academy

Health Sciences – Medical Office and Billing Specialist / Associate of Science Degree, 2016

Diploma – Medical Office and Billing Specialist, 2016

WORK EXPERIENCE

Independent Contractor, Ewa Beach, HI 2014 – Present

Nanny

Primary function is caring for the children; reinforce appropriate discipline for the children.

Implement daily routines, complete light housework, and run errands.

Dollar General, Warren, OH 2006 – 2014

Assistant Manager / Team Lead / Customer Service Representative

Assisted in the creation of a positive customer experience that included a proactive interaction and immediate resolution to customer issues.

Maintained store cleanliness and organization; processed administrative tasks as needed.

CraftMaid Cabinetry, Middlefield, OH 2006 – 2006

Assembly

Assembled in accordance to verbal and written instructions and inspected product to ensure quality and adherence to procedures.

Complied with company standards of quality and quantity.

Orchard Park Health and Rehab, Tacoma, WA 2003 – 2004

Tacoma Rehab, Tacoma, WA 2002 – 2003

Regency of Tacoma, Tacoma, WA 2000 – 2002

Nursing Assistant

Helped patients tend to personal care, activities of daily living, and transfers/transport.

Reported findings or changes in physical, mental, and emotional conditions to nursing staff.

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