Customer Service Representative
Resume:
Susan Hebert
506-***-**** (Cellular)
506-***-**** (Home)
**********@*******.***
Objective: To obtain quality employment until retirement. Highlights of Qualifications:
o Professionalism
o Hard work ethic
o Supervisorial skills
o Conflict resolution experience
Experience:
Customer Service Support Team at UPS
Employed with UPS from July 12, 1998 to present.
Tasks were as follows:
● Delivered quality experience and satisfaction through every phone call.
● Provided care and diligence to each delivery need.
● Processed credit card payments for customers calling in to pay.
● Had to work well with the UPS Centers across Canada to help resolve issues.
● Worked with upset customers to try to find a resolution to their issues.
● Worked with the customer service reps when they would call for assistance.
● Worked incoming e-mails between calls.
Susan Hebert
51 Miller Drive
Moncton, NB E1C 7T3
506-***-**** (Cellular)
506-***-**** (Home)
**********@*******.***
References:
Tammy Cyr
Customer Service Representative at UPS
Jean Nixon
Team Coach at UPS
Sharon Elson
Team Coach at UPS
506-***-**** (Home)
(506) 961- 2831 (Cellular)
Elsie Doucet
Customer Service Support Team at UPS
Linda Van Ry
Customer Services Representative at UPS
506-***-**** (Cell)
506-***-**** (Home)
Contact this candidate