Customer Service Math Tutor

Hannah Penninger

336-***-**** ***************@*****.***

Seeking a new opportunity to grow both professionally and financially with a company that offers a product or service one can believe in. Seeking a remote sales, commission, or customer service based position.

Professional Experience

Custom Furniture Sales and Design Consultant

Stansbury Collection - Custom Home Furnishings, Main St. Santa Monica, CA October 2017 to August 2022

● Designed custom furniture pieces to fit client’s space and style perfectly

● Maintained multiple client projects at once; day to day task included ordering fabrics, scheduling deliveries, keeping up with all emails, creating digital sketches of custom pieces in order to make invoices and send quote requests, scheduling appointments, and spending time with customers as they came through the door

● Made home visits to take measurements and design in the space, and also to bring fabric swatches for them to see in their home

● Listened closely to the ideas of clients to truly capture their vision, selected and presented fabrics and wood samples to clients, and worked through any kinks needed to achieve the highest physical comfort and functionality specific to their needs

● Ensured success with custom orders by covering every detail

● Translated all details into clear and concise invoices with digital 3D sketches, giving total confidence to the client of what the outcome of their custom piece would be, while also covering every detail the builders needed to execute the custom order as well

● Sought out new ways to improve profits as a small business - Researched, selected, and implemented a new CC Processing company to reduce processing fees, redesigned website - www.stansburycollection.com, and also designed and mailed out flyers to recent home buyers in the local area

Bartender

Hotel MdR - Marina del Rey, CA ~ November 2017 to March 2020

● Worked as sole bartender for most nights of the week, created a welcoming and enjoyable environment while providing attentive and personable service Bar Manager/Head Bartender

The Franklin Hotel - Chapel Hill, NC ~ August 2013 to March 2016

● Crafted and designed seasonal cocktails and menus

● Ordered alcohol and maintained inventory, stock, and cleanliness of bar

● Bartended 5 to 6 nights a week covering the entire bar and lounge

● Planned and decorated (within budget) all Holiday and special events including Halloween, New Years, UNC graduations, and NCAA Tournaments ~ this involved live music, decor, specialty cocktails and menus

● Increased monthly bar sales an average of 15% each month compared to the years before Server/Fine Dining

Pinewood Country Club - Asheboro, NC ~ July 2011 to August 2013

● Worked in main dining room providing top-notch service to members and their guests

● Always strived to personalize each experience making members feel at home and well taken care of

Math Tutor

Randolph Community College - Asheboro, NC ~ August 2011 to May 2013

● Tutored Algebra I and II, Geometry, and Calculus I

● Hired by tutoring department based on grades and teacher recommendations Education

Bachelor’s in Exercise and Sports Science

University of North Carolina at Chapel Hill - Chapel Hill, NC ~ Class of 2015 Associate in Science

Randolph Community College - Asheboro, NC ~ August 2011 - May 2013 Skills

● Design, Digital Drawing - 3D Sketches, logos, designing marketing material

● Sales/Customer Service

● Computer proficient

● Organized, detail oriented, good communicator, and personable

● Driven to help businesses succeed

References available upon request

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