Crew Member Customer Service

OBJECTIVE: To obtain a position with a company that allows me to continue to learn and grow, while utilizing my current knowledge to make a positive impact in my role

SKILLS

Good Communication

Positive Attitude

Time Management

Problem-Solving Skills

Team Player

Self-Motivator

Microsoft Excel

EDUCATION

associate degree • present • middlesex community college, middletown, ct. 06457

Business Management Studies. Anticipated Graduation: May 2022

Minor in Accounting & Finance

High School Diploma • june 2019 • maloney high school

Graduated with a 3.6 GPA

PROFESSIONAL EXPERIENCE

ARC Enterprises

McDonald’s

Department Manager Feb 2020 – Sept 2021

●Cash Management, responsible for conducting the daily cash out and bank deposits

●Manage evening crew of 4-6 employees, ensuring the store is properly closed at days end according to procedure

●Inventory (counts and waste)

●Customer resolution

Crew worker/Trainer Nov 2017 – APR 2020

●Cashier

●Provides great customer service

●Food prep

●Crew member trainer for new hires

Middlesex Community College Aug 2021 - Dec 2021

●Receptionist

●Greet walk-ins

●Answering the phone - Assisting callers or transferring the call

●Posting and sorting mail

●Producing student photo ids

●Assisting with some clerical jobs.

Residential management services

Dec 2021 - Present

●Direct support professional

●CPR and First Aid certified

●Med certification in process

●PMT certified

Community Involvement

●Humane society -1 year

●Meriden community church- 2 years

●Meriden clean- up day -Sponsored by MxCC

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