MOJISOLA LAWAL

customer service

**, ****** *****, *****, *******, Lagos State, Nigeria. +234*********, +234**********

ads9wj@r.postjobfree.com

summary

To use my skill in the best possible way for achieving the company’s goal, to enhance my professional skill in a dynamic and fast pace workplace, to solve problems in an effective/creative manner in a challenging position.

Experience

MEDLAW HOTEL --- Gbaga, Ikorodu, Lagos, Nigeria.

Customer Service Supervisor: 2018 – till date

Key Responsibilities:

Responding to customer inquires

Processing orders and transactions

Providing proactive customer outreach

BRIDGE INTERNATIONAL ACADEMY – Yaba, Lagos, Nigeria.

Academy Ambassador 2016 - 2018

Key Responsibilities:

Developing relationship with prospective parents

Recruitment activities

orientation

GREAT BEGINNING PRIMARY AND SECONDARY SCHOOL - Ikorodu, Lagos, Nigeria

Teacher 2015 – 2016

Key Responsibilities:

developing and issuing educational contents and supply of notes, test and assignments

supervising classes to ensure all students are learning in a safe and productive environment

organizing resources and supplies for lectures and presentation.

KEY ACHIEVEMENTS:

Achieved 99% customer feedback score and the first month of employment and maintained it constantly ever since.

MEDLAW HOTEL – 2018 – till date

Accurately rang –up sales achieving 100% accuracy of cash reconciliation

Promoted customer feedback satisfaction

Promoted company awareness

education

THE FEDERAL POLYTECHNIC NASARAWA,NASARAWAI, Nigeria

Graduated 2005

UNIVERSITY OF NIGERIA NSUKKA, ENUGU, NIGERIA

In view

skills

Customer service

Interpersonal communication skills

Time management

Product and brand knowledge

Cash handling and pos

Empathy and friendliness

Conflict management

certification

Bridge International Teachers Training

Contact this candidate