Customer Service Supervisor
Resume:
MOJISOLA LAWAL
customer service
**, ****** *****, *****, *******, Lagos State, Nigeria. +234*********, +234**********
*******.********@*****.***
summary
To use my skill in the best possible way for achieving the company’s goal, to enhance my professional skill in a dynamic and fast pace workplace, to solve problems in an effective/creative manner in a challenging position.
Experience
MEDLAW HOTEL --- Gbaga, Ikorodu, Lagos, Nigeria.
Customer Service Supervisor: 2018 – till date
Key Responsibilities:
Responding to customer inquires
Processing orders and transactions
Providing proactive customer outreach
BRIDGE INTERNATIONAL ACADEMY – Yaba, Lagos, Nigeria.
Academy Ambassador 2016 - 2018
Key Responsibilities:
Developing relationship with prospective parents
Recruitment activities
orientation
GREAT BEGINNING PRIMARY AND SECONDARY SCHOOL - Ikorodu, Lagos, Nigeria
Teacher 2015 – 2016
Key Responsibilities:
developing and issuing educational contents and supply of notes, test and assignments
supervising classes to ensure all students are learning in a safe and productive environment
organizing resources and supplies for lectures and presentation.
KEY ACHIEVEMENTS:
Achieved 99% customer feedback score and the first month of employment and maintained it constantly ever since.
MEDLAW HOTEL – 2018 – till date
Accurately rang –up sales achieving 100% accuracy of cash reconciliation
Promoted customer feedback satisfaction
Promoted company awareness
education
THE FEDERAL POLYTECHNIC NASARAWA,NASARAWAI, Nigeria
Graduated 2005
UNIVERSITY OF NIGERIA NSUKKA, ENUGU, NIGERIA
In view
skills
Customer service
Interpersonal communication skills
Time management
Product and brand knowledge
Cash handling and pos
Empathy and friendliness
Conflict management
certification
Bridge International Teachers Training
Contact this candidate