Data Entry Personal Assistant
Resume:
PATRIA ALVARADO
**** *********** **, **********, ** 27409
*******@*******.***
Billing and Coding - Office Administration
Organized individual with problem-solving and
technical skills looking to secure a position as a Medical Billing and Coding Specialist. A motivated individual with the and ability to work well under pressure and with over Ten years of experience in
Office Administration environments.
Experience
September 2021 – March 2022
Billing & coding specialist • Premium healthcare
• ICD-9 and ICD-10 Coding
• CPT and HCPCS coding
• Patient Confidentiality
• Medical records and HER
• HMO’s and Medicare
• Claims procedures and customer query resolution
• Properly prepare invoices and pursing past-due balances
• Microsoft, Advance MD & Express Radiology
January 2021 – SEPTEMBER 2021
Validation • Data Entry • SBP
• Provide best customer service to each patient
• Verify appointment
• Create appointment if needed
• Check patient into system
• Verify patient information
• Set up Covid testing kits
• Update any patient information
July 2020 – January 2021
Immunization • OPS Clerk • Florida Health Department
• Search for patients in Florida Shots
• Register patient if no account is found
• Update and verify patients Florida shots account
• Assure that Covid-19 consent forms are filled out correctly
• Register Covid vaccine in Florida’s shots database
• Organize patient’s consent forms in alphabetical order
• Make copies of documentation if needed
• Print vaccine labels and consent forms
May 2020 – July 2020
Unemployment • Customer Service • Plexos Group
• Answer incoming calls
• Follow protocols in verifying claimant’s identity
• Direct claimants to the correct departments
• Assist claimants in requesting weekly benefits
• Submit forms for claimants to have their information modified or corrected
• Add notes on claimants account for upper management July 2018 – October 2019
CHSI • Youth Care Worker • Caliber
• Oversee and manage the care, safety, and well-being of each minor.
• Maintain “line of sight and sound” supervision
• Provide one on one supervision.
• Ensures that ratio is always maintained.
• Conduct headcounts every15-minutes to ensure all minors are accounted for.
• Document headcount in the required form.
• Physically count minors when transitioning throughout the shelter.
• Ensures all minors are always accounted for while off premises.
(i.e., field trips, appointments, etc.)
September 2013 – May 2018
Cisneros Family • Personal Assistant • Cisneros Group
• Screen and direct phone calls and distribute correspondence
• Extensively manage e-mails including checking
incoming/outgoing emails and following up as necessary
• Respond accurately to internal and external information requests
• Schedule and coordinate appointments and meetings
• Organize travel arrangements, booking flights and accommodations.
July 2008 – September 2013
Alvarado Service Corp • Receptionist
• Greet clients as soon as they arrive and connect them with the appropriate party
• Answer the phone in a timely manner
• Direct calls to the correct extension
• Create and manage both digital and hardcopy filing systems for all partners
• Make travel arrangements and schedule meetings based on all partners' itineraries
• Deal with bookings by phone, e-mail, letter, fax or face-to-face June 2007 – June 2008
Pediatric Care Center • Front desk • Miami Children Hospital
• Handles incoming calls from patients/make outgoing calls
• Assist patients effectively by solving patient’s disputes
• Complete supporting paperwork and data entry as required
• Set up patient’s appointments
• Verify patient’s insurance eligibility and make their charts
• File patient’s documents
• Verify all insurance information and make patient’s charts April 2006 – June 2007
Office Assistant • Translator • Department of Children and Families
• Responsible for reviewing legal documents; submitted in Spanish and translate into English.
• Translate between applicants in office and staff members
• Help the incoming clients fill out their application
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Cover the reception desk when required
October 2000 – July 2006
Radiology Clerk • Saint Vincent Hospital
• Greet visitors, answer incoming calls, and route callers to the right department or patient room.
• Organize and maintain patient files
• Transcribe handwritten medical orders from physicians, nurses, and other hospital staff into the computer system.
• Schedule lab work, tests, and X-rays per physician orders.
• Transport patients when needed
Education
o Florida National University
Billing and Coding Specialist
o Registered Behavioral Tech
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