Customer Service Sales Associate
Resume:
Aliesha Moore
Resume
To build upon my extensive customer service
background by securing a position for growth and
advancement. To showcase my expertise and in
depth my experience in customer service in various fields. My most recent experience in helped
advance my management skills and knowledge of
logistics software monitoring incoming and
outgoing shipments in Softeon,Logiwa,Zethcon,
and Info Plus.
Contact
Address
Atlanta, GA, 30349
Phone
**************@*****.***
Skills
Manage Schedules
Verbal Communication
Safety Oversight
Multitasking
Attention to detail
Work History
Area
Stord, Atlanta, GA
Trained and guided team members to maintain
high productivity and performance metrics.
Observed each employee's individual strengths
and initiated mentoring program to improve
areas of weakness.
Boosted team member productivity by
enhancing performance monitoring and
instituting motivational approaches.
Trained new employees on proper protocols
and customer service standards.
Developed and implemented high-quality work
environment as measured through employee
satisfaction ratings.
Reported issues to higher management with
great detail.
Appraised inventory levels and ordered new
merchandise to keep quantities well-stocked.
Tracked employee attendance and
punctuality, addressing repeat problems quickly
to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Delivered leadership to executive team
dedicated to driving ambitious targets with
2021-08 -
Current
well-orchestrated plans.
Distribution Supervisor
Saddle Creek Logistics, ATLANTA, Georgia
Coached, trained and developed employees
in company policies and compliance
requirements
Organized weekly schedules and daily work
assignments to achieve the optimal coverage
for all customer needs
Managed database with details on
transportation activities, accounts and
employee schedules
Familiarized staff with safe operation of
equipment and compliance with safety rules
Monitored employee performance regarding
safety, reliability, delivery dates and customer
service
Review KPI goals, ensuring acceptable levels of
profitability in assigned business unit by meeting or exceeding productivity standards and cost
control management.
2017-07 -
Current
Inventory Control Clerk
Snenondoah Grovers, Lake City, GA
Counted stock every 4 hours and documented
data in the computer database
Collected and disposed of excess stock,
defective items or obsolete materials
Protected business from unnecessary liability by
carefully following security and safety standards
Unpacked and stored deliveries quickly to
maintain an efficient cooler environment
Collaborated well with team members to carry
out daily assignments and achieve team
targets.
2016-02 -
2017-07
Floor Lead
Walmart, Stone Mountain, Ga
Completed multiple resets per day to keep
2016-03 -
2017-05
merchandise well-organized and presentable
Minimized loss by watching for and recognizing
security risks and active theft
Helped managers improve area operations by
sharing customer feedback and contributing
new ideas
Met targets consistently by working hard and
with strong attention to detail
Guided visitors to staff members and business
locations with warm, personable approach
Determined team targets and implemented
plans to achieve goals at individual and group
level.
Trainer/Server
Waffle House, ATLANTA, Ga
Collaborated well with the team members to
carry out daily assignments and achieve team
targets
Effectively maintaining health scores of 95 and
above for health standards of 6 stores
Training and coaching new employees and
team members
Developed and communicated standard
operating procedures to a team of 45
employees
Traveling 6 stores training of new employees
and managers for company standards.
1997-04 -
2017-05
Education
Medical: Medical Degree
Morris Brown College - ATLANTA, Ga
High School Diploma: Basic
Alonzo Crim - ATLANTA, Ga
GPA: 4.0, Student Scholar Athlete
Contact this candidate