Debbie Heidel

860-***-****

ads9ul@r.postjobfree.com

Professional Summary

Strategic Inside Sales Account Manager consistently ranked among top performers. Surpasses sales quotas, effectively pursuing leads and servicing key accounts. Secures new contracts with major accounts and new opportunities via customer knowledge and quality representation.

Skills

Product branding

Account management

Relationship building skills

Revenue forecasting

Analytical and Critical Thinking

Work History

Key Account Specialist

Gems Sensors & Controls (2006-2021) – Plainville, CT

Managed book of business worth 52M with over 40 Tier 1 customers across multiple product lines.

Maximized sales through effective client relationship development, resulting in consistent ranking in top 2% of team. Earned multiple awards issued by the outside sales team and operations manager.

Worked with the quality team, product managers and operations to facilitate root cause for Tier 1 customers.

Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Achieved or exceeded company defined sales growth for the 4 years prior to COVID.

Technical Support Specialist

Gems Sensors & Controls (2006-2021) – Plainville, CT

Responded to requests via phone, e-mail and marketing prospects for the flow and valve product lines. Recommended options to solve their application needs. Issued quotations and then follow up to obtain purchase order. Trouble shoot existing customer issues.

Created Salesforce opportunities for the product manager and product specialist for follow up on qualified high value contacts. Lead to Opportunity success rate of 75% for my prequalified leads. This was the highest rate of any product group.

Took over product training from product specialist after 6 months of holding the position. This was not part of the job description. We added virtual training with distribution as well as with our international offices. Won award for excellence in training from valve operations manager.

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