Connie Chambers

Orlando, FL

ads9u4@r.postjobfree.com

407-***-****

Skills

Good knowledge of basic computer programs such as Microsoft Word, Excel, and data entry

Very good verbal and written communication skills, capable of operating common office equipment, and computer-literacy should include basic keyboard data entry

Solid ability to be results-oriented that makes a difference, taking initiative to make things happen, accepts accountability, and has a “can do” attitude

Solid ability to work in a team environment along with the ability to work independently with minimal supervision

Solid ability to exercise good judgment and discretion in selecting methods and techniques for obtaining solutions.

Experience

Wheelchair Supervisor /S&P Bags - Orlando, FL

May 2022 to Present

Checking passengers’ bags making sure the passengers make it to the gate to catch their flight.

Scheduling agents to assist the passengers coming off the flights.

Customer Service Representative/ Faneuil - Orlando, FL

November 2020 to June 2022

Politely handle both in-person and telephone complaints and requests from more than 100 customers daily.

Perform regular assessments regarding customer complaints to generate suggestions that improved customer satisfaction.

Meet or exceed customer satisfaction numbers on a regular basis.

Enrolling members into health insurance.

Processing payments, scheduling payments.

Central Florida Expressway Authority / Data Entry Clerk - Orlando, FL

July 2019 to March 2020

Compile statistical information for special reports.

Verify and log deadlines for responding to daily inquiries.

Obtained scanned records and uploaded them into the database.

Organize billing and invoice data and prepare accounts receivable and expected revenue reports for controllers.

MV Transportation - Orlando, FL

February 2016 to July 2019

Scheduled truck drivers, delivery vehicles, best traffic routes, and ideal delivery windows and timeframes as necessary.

Accepted consumer and business client phone calls and emails to coordinate delivery schedules and logistics.

Taco Bell - Memphis, TN

October 2010 to December 2015

Hired and trained 30+ staff members on, food and beverage experience and health and safety compliance.

Attended all regional meetings having the opportunities to better learn and developed the ability and skills to become a more efficient leader.

Handled all customer complaints with tact and diplomacy, swiftly resolving any issues.

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