MASHAD COVINGTON
Operations Manager
***************@******.***
**** ******* ***** **********, **, 2745
5
SHAW UNIVERSITY
Raleigh, NC
Bachelor of Science (B.S.) Recreational
Management (May 2021)
EDUCATION
Operations Management
Decision Making
Strategic Planning
Adaptability
Leadership
Staff Management
Risk Analysis
Technical Proficiency
ADDITIONAL SKILLS
Adaptable recent college graduate with a Bachelor of Science (B.S.) in Recreational Management, with 4 years of work experience. Aiming to leverage academic experience and a proven knowledge of vendor and customer
communications, operations management, and workflow prioritization to successfully fill the Operations Manager role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
CAREER OBJECTIVE
SHIFT MANAGER
Hertz Car Rental, Greensboro, NC / Apr 2021 - Present FREIGHT DISTRIBUTION MANAGER
Hanesbrands, Inc., Winston Salem, NC / Sep 2019 - Apr 2021 SHIFT LEAD MANAGER
United Parcel Service (UPS), Winston Salem, NC / Jul 2018 - Aug 2019
EXPERIENCE
Works closely with Service Department to schedule
preventative maintenance and repairs.
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Supervises Service Department, coordinating service repairs and loaner equipment.
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Serves as liaison between rental and service
departments to ensure alignment with cross-team
goals and objectives.
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Tracks employee progress and implemented corrective actions to minimize mistakes and promote growth.
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Trains newly hired team members and shift managers business policies and procedures.
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Established and monitored specific supply chain-based performance measurement systems.
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Established operational objectives and work plans and delegated assignments to subordinate managers.
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Maintained accurate stock records and employee
schedules for 25 employees.
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Organized, and manage work of subordinate staff to ensure that work was accomplished in manner
consistent with organizational requirements.
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Resolved problems concerning transportation, logistics systems, imports and exports and customer issues.
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Ensured operation of the UPS System meets proper
safety standards, including use of proper identification tags, accountability for package contents, accountable for reliability and security of
transactions.
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Provided daily reports on the activities of all terminal operations in accordance with company policy.
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Set employee schedules and made staffing adjustments to get shifts covered.
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Tracked employee progress and implemented
corrective actions to minimize mistakes and promote growth.
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References available upon request
REFERENCES
FOOTBALL COACHING ASSISTANT
Union Baptist Church Youth Character Football League, Winston Salem, NC / May 2014 - Nov 2018
COMMUNITY SERVICE
Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
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• Explain and enforce safety rules and regulations. Counsel student athletes on academic, athletic, and personal issues.
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