Data Entry Personal Assistant, multitasking, administrative duties

CONTACT

Address : Klamath Falls, OR *****

Phone : +1-541-***-****

Email : ********@*****.***

SKILLS

• Microsoft Outlook (7 years)

Personal Assistant Experience (6

years)

•

• Clerical Experience (8 years)

• Research (6 years)

• Microsoft Office (6 years)

• Communication skills (10+ years)

• Customer service (10+ years)

• Typing (8 years)

• Medical Scheduling (8 years)

• Administrative Experience (8 years)

• Medical Office Experience (8 years)

• Inventory Control (6 years)

• EMR Systems (8 years)

• Insurance Verification (6 years)

• Medical Terminology (8 years)

• Office Management (6 years)

• Medical Billing (6 years)

• Medical Records (2 years)

• Analysis skills (6 years)

• CPT Coding (5 years)

• Medical Coding (5 years)

• Patient Care (8 years)

• Medical Receptionist (8 years)

• Data Entry (8 years)

• Friendly and Professional (10+ years)

• MS Office (8 years)

• Critical Thinking (10+ years)

• Document Management (8 years)

• Customer Support (10+ years)

Verbal and Written Communication

(10+ years)

•

• Information Confidentiality (8 years)

PROFESSIONAL SUMMARY

I am an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

WORK HISTORY

Operations Assistant, 04/2016 to 09/2022

Sky Lakes Medical Center - Klamath Falls, OR

Patient Access Representative, 11/2014 to 04/2016

Sky Lakes Medical Center - Klamath Falls, OR

Patient Access Representative, 09/2014 to 11/2014

Sky Lakes Medical Center - Klamath Falls, OR

• Answering phone calls

• Checking patients in

• Working up referrals and making sure prior authorization has been obtained

• Calling and scheduling patients

• Scanning necessary documents into patients charts

• Keeping area/lobby neat and tidy.

• Assisted with facility scheduling and customer service.

• Solved problems timely and effectively, ensuring customer satisfaction. Managed and maintained file system covering expenses, reports and support documentation.

•

Utilized Software regularly to complete job tasks, developing advanced proficiency.

•

Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

•

Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

•

Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.

•

Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

•

Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.

•

Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.

•

Facilitated communication between patients and various departments and staff.

•

• Followed document protocols to safeguard confidentiality of patient records. NICOLE SWAGERT

Ordering and Stocking Supplies (6

years)

•

• Attention to Detail (10+ years)

• Workflow Processes 10+ years)

Organizational Management (10+

years)

•

• Information Collection (10 years)

• Complex Problem-Solving (6 years)

• Outbound Calls (8 years)

• Social Perceptiveness (10+ years)

Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

•

Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

•

Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.

•

Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

•

Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.

•

Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.

•

EDUCATION

Medical Office Assisting Program

Klamath Community College - Klamath Falls, OR

GED : General Studies

Klamath Adult Learning Center - Klamath Falls, OR

Contact this candidate