Account Manager Mental Health
Resume:
Trinity Merritt
Account Manager/Mental Health and Substance abuse
*********@*****.***
Phone Number
●Possess strong communication, interpersonal and organizational skills
●Effectively work with diverse populations; resolving issues and developing creative solutions
●4 1/2 years’ experience with case management, interviewing, assessment, crisis intervention, and coordination of supportive services
●3 years of recruiting and orientations
●3 years of management
Work Experience
October 21, 2019
to Current
Account Manager for SMX/Staff Management
Manage account with up to 39 associates
Recruit employees to fill positions.
Meet all needs for client
Complete payroll weekly
Mar 2015 - Aug 2019
Mental Health and substance abuse Clinician, Grand Lake Mental Health Center
miami, OK
●Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse
●Monitor, evaluate, and record client progress with respect to treatment goals
●Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients
●Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
●Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient
●Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy
●Educate clients or community members about mental or physical illness, abuse, medication, or available community resources
●Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support
●Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes
●Assisting and Caring for Others
●Communicating with Supervisors, Peers, or Subordinates
●Establishing and Maintaining Interpersonal Relationships
●Documenting/Recording Information
●Getting Information
●Resolving Conflicts and Negotiating with Others
●Identifying Objects, Actions, and Events
●Making Decisions and Solving Problems
●Performing for or Working Directly with the Public
●Organizing, Planning, and Prioritizing Work
●Updating and Using Relevant Knowledge
●Evaluating Information to Determine Compliance with Standards
●Developing Objectives and Strategies
●Interacting With Computers
●Interpreting the Meaning of Information for Others
●Judging the Qualities of Things, Services, or People
●Monitor Processes, Materials, or Surroundings
●Thinking Creatively
●Communicating with Persons Outside Organization
●Processing Information
●Experience with: Adobe Acrobat, Desktop computers, Email software, Microsoft Internet Explorer, Microsoft Outlook
Jun 2014 - Mar 2015
Home Health Aide (HHA), ONHL
Commerce, OK
●Cared for the disabled, elderly.* Helped patients bathe.* Helped patients dress and undress.* Transferred patients in or out of baths.* Helped patients with housekeeping tasks like cleaning, laundry.* Changed bed linens.* Planned, cooked, and served healthy meals for patients, according to a prescribed diet.* Gave emotional support to patients and their families.* Provided companionship to keep patients mentally healthy.* Kept careful, accurate records of patient condition.* Reported all problems to supervisors.* Followed all health and safety rules.
Jun 2010 - Oct 2012
Lamination/Hull Skin, Tracker Marine
Miami, OK
●Release air bubbles and smooth seams, using rollers
●Select precut fiberglass mats, cloth, and wood-bracing materials as required by projects being assembled
●Pat or press layers of saturated mat or cloth into place on molds, using brushes or hands, and smooth out wrinkles and air bubbles with hands or squeegees
●Repair or modify damaged or defective glass-fiber parts, checking thicknesses, densities, and contours to ensure a close fit after repair
●Handling and Moving Objects
●Getting Information
●Training and Teaching Others
●Performing General Physical Activities
●Coordinating the Work and Activities of Others
May 2008 - Feb 2009
Custodian, West Franklin High school
Pomona, KS
cleaned high school, stripped wax floors, shampoo carpets, painting, and light maintenance
WorkReady! Certificate
WorkReady! Certificate 1.0 Silver Level
Date Awarded 2010-05-10
Education
High School Diploma or Equivalent, General Studies.
Picher-Cardin, Picher, OK
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