Hr Assistant Customer Service

CHERISH.I. ENYAOSA

**** ******** *****, ********, ******** 21075 +1-443-***-**** ***********@*****.***

Professional Summary:

Forward thinking, and purpose - driven HR assistant with over thirteen years of experience. Performance-driven administrative professional with experience in facilitating support services and office management. Strong organizational, customer service and communication skills with the ability to independently plan and direct business affairs. Liaison, and initiative-taking HR assistant dedicated to facilitating excellent customer interactions.

CORE COMPETENCES

Human Resources Administration

Customer Service

Time Management

Relationship and Networking.

Record Management

Problem Resolution

Quality Management

Critical thinking

Employment Planning & Budgeting

Organizational Behavior & Development

Effective Communication

Talent Management.

WORK EXPERIENCE:

Associate Representative: Amazon Services LLC Baltimore, 10/2020 to Present.

Facilitate new associate orientation

Performs affirmative action recordkeeping and reporting within the organization

Coordinates of employee events.

Support Associate Relations team.

Provides total associate resource functional service to the customers.

Provides various associate resource functions

Communicates and coordinates the handling of associate issues and

concerns to maintain a positive work environment.

Human Resources Assistant, Protech Global LLC Elkridge Maryland 09/18 to 10/20

Maintained employee data and kept updated accounts of all employment records.

Assisted in recruiting and training of new employees for the marketing and organizational content.

Administered payroll information, compensation materials, and benefits programs.

Supported daily operations of busy human resources department.

Mentored employees through personal and professional issues.

Human Resources Representative. National Deposit and Insurance Company Abuja Nigeria.

12/2010 to 10/2018

Ensured confidentiality of all personnel, office, and employment records.

Provided administrative support with payroll, meetings, and training events.

Trained, onboarded new employees, and conducted orientations for new hires.

Identified and implemented alternative payroll provider, reducing company costs by 75%

Coordinated Organizational intent program for employee’s diversity, organizational capability

And capital stewardship.

Key Achievement:

Awarded the 2017” Human Resources Collaborator of the Year” from Nigeria Business Awards (team award).

Education

Certificate in Administrative Studies 02/19 to 06/19

Demas Institute of Administrative and HealthCare Studies., Laurel Maryland.

Bachelor Sciences in Sociology & Anthropology; 1998 - 2001

Enugu State University of Science and Technology, Enugu State, Nigeria

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