Assistant Manager Customer Service

Mar **** - Current

Long Beach, CA

Feb **** - Mar 2019

Signal Hill, Ca

Morry Vann

Professional Summary

A hardworking and reliable Assistant Manager focused on going above and beyond to support the team and serve clients. Works well independently to handle assignments and always ready to go beyond. Offers excellent project management and team leadership abilities. Skills

Operations management Problem-solving

Multitasking Word processing

Customer service Office management

Experience

MOD (Assistant Manager)

JP MORGAN CHASE

Managed communications between team members, customers and vendors to keep operations efficient and successful.

Collaborated well with team members to carry out daily assignments and achieve team targets.

Processed the day-to-day documentation between departments, and consistently maintaining effective communication.

Systematically resolve or escalate business problems to keep operations moving smoothly. Lead teams through routine operations and unexpected challenges with strong decision- making skills and expert financial knowledge.

Consulted with customers to understand desires and suggest best products to meet needs. Assign and delegate tasks to a team of 15.

Direct all aspects of branch operations, grow deposits and investments of the branch, and coach bankers and tellers.

Responsible for creating an environment that influences the use of technology to meet customers' needs of today and the future.

Collaborate with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers. Real Estate Agent

Onyx Realty

Organized effective marketing strategies to raise the profile of high-value properties. Built a successful business by continuously prospecting new client leads and obtaining marketing agreements.

Stayed up to date on loan products to educate buyers on their best options in the local area.

19035 Teresa Way Ave, Cerritos, CA 90703

*****.****@*****.***

Ph: 562-***-****

Apr 2014 - Mar 2017

Long Beach, Ca

Jun 2005

Long Beach, CA

Showed properties consistently and ran weekly open houses to quickly make sales and satisfy customers.

Prepared sales contracts as a representative of either the buyer or seller, consistently obtaining favorable terms.

Intermediate PC skills in Windows environment.

Sales Rep

T-Mobile

Consulted with customers to understand desires and suggest best products to meet needs. Met targets consistently by working hard and with strong attention to detail. Ordered, organized, and rotated supplies.

The employee of the month award winner for performing great work and top performance in sales.

Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

Guide customers through their purchasing experience and sharing my expertise in technology.

Consistently seeking out information between customers, and learning about innovations in wireless and technology.

Proven record of accomplishment in sales.

Education

High School Diploma: Business

Polytechnic High School

Certificate

Real Estate License

Typing Certification 60 WPM

References

Solita Heng 562-***-****

Jorge Rueles 562-***-****

Contact this candidate