Personal Assistant Customer Service

John Blanchard

**** ***** ****** ****, *******, FL 33596

407-***-**** ****************@*****.***

Summary of Experience

Office manager with 10+ years of experience. I have also worked in the healthcare industry in the past. My older experience also includes customer service in the banking and entertainment fields.

Summary of Skills

Team Leader

Organizational Skills

Great Customer Service Skills

Project Management

Inventory Control

Job Planning

Excellent Verbal Communication Skills

Computer (Microsoft Office, Apple, PC)

Graphic Design / Computer Aid Design

Merchandising Experience

Banking and Finance Experience

Nursing Experience

Experience

Office Manager, Personal Assistant, William Young, September 2011- Current

Schedule fire systems inspections to utilize time efficiently and effectively to mitigate wasted travel time.

Plan and purchase travel arrangements to adhere to a demanding but necessary inspection schedule. Travel arrangements include booking air travel, hotels, car rentals and managing rewards programs. Often using my people skills to negotiate lower rates, free upgrades and other financial benefits for my employer. I was also responsible for scheduling continuing education classes and organizing continuing education credits to maintain required certifications for my employer. I also ordered supply necessary supplies and shipped tools when requested.

East Coast Fire, Sanford, FL, Fire Sprinkler Designer January 2009-2011

Design fire sprinklers to meet code and county requirements for commercial and multi-family residential buildings. Schedule and collaborate with other trades to resolve installation conflicts. Troubleshoot the problems and design a solution to best serve all interested parties involved and still meet the required code compliance. Order and schedule parts needed for installation of sire sprinkler system. Bring in the job on time and under budget.

Office Manager, Lane and Associates, March 2008 -2009.

References available on request.

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