Clerk Warehouse

Kam Pau

**********@***.***• 585-***-****

Rochester, NY

Dynamic professional with a history of demonstrating strong leadership and directing teams and operations. Successful at understanding the needs of the business to develop strategies best for reaching daily goals and targets. Proven record of ensuring quality of operations, and building relationships with all levels of staff to foster a collaborative work environment. Highly reliable individual complemented by an impeccable work ethic.

Areas of Expertise

Operations Management

Auditing & Inspection

Receiving & Shipping

Training & Instruction

Quality Assurance

Relationship Management

Warehouse Operations

Process Improvement

Team Leadership

Career Experience

Roechling Medical Rochester, 2013 – Present

Receiving and Shipping 2018 – Present

Receiving Clerk, 2017 - 2018

Components Associate/Warehouse Clerk, 2016 - 2017

Cleanroom Operator & Final Inspector, 2013 – 2016

Demonstrates skill and expertise leading to the promotion to various roles throughout tenure with the company

Supports daily operations by collaboratively with team members to achieve goals

Ensures the quality of operations by conducting audits and implementing corrective actions

Strengthens performance by providing training to staff

Monitors the quality of products to ensure satisfaction of customers with the shipment and goods

Oversaw and managed inventory to maintain supply and demand

ZOMI Inn Kuan New York State 2016 – Present

Board Advisor

Hai Keng Restaurant, Malaysia 2009 – 2011

Manager 2009 – 2011

Waiter/Kitchen Help/Chef, 2009

Leveraged leadership to oversee daily operations while maintaining productivity

Adhered to cleanliness and food preparation guidelines to maintain compliance

Increased customer satisfaction by being attentive to customers

Boosted revenue by upselling additional menu items

Managed 15 staff members while overseeing the overall performance

Handled the business budget to properly allocate expenses

Hock Seng Lee Berhad (HSL), Malaysia 2008 – 2009

Assistant Supervisor, 2008 – 2009

Truck Driver, 2008

Completed deliveries in a timely fashion to secure customer satisfaction

Performed administrative functions that included recording attendance, managed complex schedules, and reported work day progress to managers

Improved morale by helping with staff related concerns

Additional Experience

Medicine Sans Frontiers, Bookkeeper/Interpreter ( Manipur, India)

Electricity and Automation Shop, Technician ( Kale, Myanmar )

Education

Columbia Southern University, Master of Business Administration, 2023

Newburgh Seminary, Doctor of Education, Specialization in Christian Education, Ed.D Candidate

Northwest Christian University, Master of Divinity

Medaille College, Associate of Science in Business

Yangon University of Distance Education, Bachelor of Economic

Certifications

Professional Certification, Columbia Southern University

Foundations for Success Certificate

Servant Leadership Certificate

Project Management Professional (PMP)® Exam Prep

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