THAILAN WILLIAMS

Summary

‘Reliable and adept at operating independently with ite supervision. History of meeting high productivity,

(Quality ana performance tancands Eager to provide ecalent customer sevice Excolant communicator vith

[Bi secore of stceee ana strong imoviedgsin customer ervice and maintsinng long tem sslstonehipe wath

(Sstomars clans by giving outefanding customer servic and appredation Goal cxveh fo provide customer

{Silsfacion knping the companie integrity and reputation on te for front. Tented Collections Specialist

[Pesstant ith customers and seseonad in overcoming objectives Hanchvorlang ana seine with song abit to

er come obstacles, detailed oriented and suive to go above and beyond Highiy organized, proactive punctual

{ind ssl motivated nath a tann-orented mentality.

Skille

+ POS System Operation + Merchandising Knowledge

1 SacCheckout Aesance f Conanaiing

1 Dispate Maciation S Upsuing

i hme 1 Pilleyana Procedure Adherence

1 Gastomer Needs Acsesament I product Recommendations

1 Hlpubie schedule f Duplay sen

{Inventory Control Procedures { Tesimvork and Collaboration

rotlem Saline ‘(eteal and nition Communication

f Relstonstip Sling 1 Stoctzcom Upsep

{Sates Goals tanatent { Masteronce rand Promotions

1 Store Opening and Closing {Client account Management

f GndesBrocessne Ses Bpesee

f Merchansisine { Relisble and Punctual

1 Stocking an Receiving 1 Uisening Sle

Experience

‘Menards Lancaster, OH + Obtained signatures for Snancial documents and intemal and external

Sales Associate voices

conent- 057022 + Tracked company inventories, moved excess stock and aranged,

‘products fbimprove sales

+ Worked with flow sas team members to achieve group targets,

{adhered to company inatives and achisved established goals

‘ Anarvered incoming telephone call fo provide store, products and

feices information

«Developed trating rlationehipe with customers by making paronal

comnacions

+ Uned technology resources to asst customers in locating and electing

seme

+ Engaged customers in friendly, professional dialogue to determine

mec

+ Revived Sles recordings and other documents to obtain information

forespond to raquasts

«Built nd maintsina relationships with pesre and upper management

{oczive team succaee

Education and Training

Lancaster High School Lancaster, OH

High School Diploma

52001

‘Naltimadia

1 Lesmed all forme of Adobe

f Saemn Pantng

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