Administrative Officer Finance Coordinator

CINDY LOUISSAINT

**** ** **** ******, ******* FL 33351/ *****.**********@*******.***/ 754-***-****

Goal-oriented and people-focused professional with 15+ years of experience in managing recruitment processes, coordinating financial records, and maintaining employee databases while meeting staffing requirements and following workforce and labor laws. Proven ability to hire new employees based on detailed interviewing and screening processes while understanding organizational standards and job requirements. Expert in building a well-equipped and talented workforce by creating professional development activities and revising evaluation processes.

Professional Experience

Capital Bank Pétion Ville Rue Lamarre, Haïti

Recruitment Manager June 2014 - June 2022

●Identified and recruited well-qualified candidates in line with workforce requirements and organizational standards by building and maintaining links with several recruitment channels, including universities and job posting websites

●Established database inclusive of comprehensive records of 50% professionals working within the market on supervisory stations, including managers, senior managers, and other leadership positions

●Created candidate’s profile after detailed interviews to determine suitability with selection criteria and write job offers

●Assessed job applicant’s candidacy for an open role by organizing and supervising first evaluation tests while improving selection processes by regularly revising evaluation sessions

●Drafted detailed assessment reports on applicant’s overall qualifications and other requirements after screening candidates by conducting thorough interview sessions

●Utilized familiarity with monthly wage rates within the banking sector to facilitate the constant updating of levels of remuneration practices for the labor market

USAID-Projustice Canapé-Vert, Port-au-Prince, Haïti

Human Resources/Office/Finance Coordinator January 2013 - January 2014

●Performed diverse HR functions, including recruiting and staffing logistics after conducting initial meetings to identify essential requirements of vacant positions and preparing internal and external advertisements accordingly

●Notified successful and unsuccessful candidates by sending out letters while fulfilling contract administration roles of monitoring starting/ending dates and ensuring ongoing maintenance of staff expectations and compensation

●Contributed to enriching overall functionality and productivity by working with performance management and improvement tracking systems to identify and resolve lacks in employee performance

●Organized orientation for newly hired employees, inclusive of training logistics while using the HR Database and filing system to keep records of completed training and updated personnel information

●Leveraged understanding of employee benefits to assist with compensation and benefits administration and vacation/leaves management while coordinating with Insurer on resolving insurance claims.

●Followed templates given by the HR Manager to manage all HR correspondence, including issuing work certificates, writing memorandums, and drafting documents involved throughout the hiring procedure.

●Facilitated monthly preparation of payroll by collecting staff timesheets and factoring in variables, such as end of probation, working hours, vacations taken, and tax/benefits deductions.

●Oversaw daily management, reconciliation, and disbursements of petty cash while following up with the Finance department on the preparation of accurate checks.

●Supported Finance Manager and Logistics/Procurement Manager as required while serving on Operations Team and supervising the overall members of the administrative staff

●Ensured timely delivery of monthly QuickBooks data files and expense reports to Tetra Tech DPK for approval on reimbursements while following the reporting schedule provided

Habitat for Humanity International (HFHI) Pétion- Ville, Haïti

Human Resource Administrator October 2010 - January 2013

●Participated in the establishment of HR baselines and standardization of HR policies and practices while updating the HR Manager regarding all problems, ongoing developments, and routine activities

●Coordinated with stakeholders to build effective communication, identify areas of improvement, and resolve issues

●Presented orientation workshop for smooth onboarding of new staff members and communicated all updates in policies/initiatives from US headquarters and regional office to keep Haiti office up to date

●Met workforce requirements for National staff by conducting interviews and performing recruitment/selection functions in collaboration with Hiring Managers while developing recruitment processes in accordance with Haitian Labor laws

●Screened candidates by running background checks and supported line managers in selection exercises by creating job advertisements and ensuring adherence with recruitment timescales

●Reviewed monthly timesheets, hours worked, vacation accrual, tax/benefit deductions, and end of probation dates to prepare monthly payroll while coordinating with the Finance department for accurate checks

Sogebank Port-au-Prince, Haïti

Human Resource Officer October 2007 - October 2010

●Scheduled interviews and performed employment verification while preparing personnel files and facilitating the design of professional development activities for all staff members

●Completed new hire paperwork after administering hiring and selection processes, including sourcing, screening, and interviewing candidates while streamlining the onboarding of new employees by presenting an orientation workshop

●Contributed to maintaining positive employee relations and established staffing targets and strategies in collaboration with divisional and department leaders while overseeing the company’s pay policies and benefits programs.

Additional Experience

American Institutes for Research (AIR) Administrative Officer

Programme Alimentaire pour le Développement Assistant at the Project Coordination Unity (UCP)

Core Competencies

HR Management, Hiring & Onboarding, Talent Acquisition & Management, Staff Performance & Development, Training

Employee Relations & Retention, HR Policy Design, Team Leadership Records Management, Banks, Private & NGO Administration, Program Management, Conflict Resolution

Technical Skills

Performance Management & Improvement Tracking Systems, LIFE Systems, MAST, Outlook, QuickBooks

Education/Certifications

Bachelor of Science in Organizational Psychology with a concentration in HR Management

Pontificia Universidad Católica Madre y Maestra, Dominican Republic

Relevant Organizations

Member of Psychological team IDEO (Institut de Développement Personnel et Organisationnel).

Languages

English, French, Spanish, Haitian Creole

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