Customer Service - sales - leadership

Email

Hawa Doukoure

**************@*****.***

Indianapolis, IN 46224

Experience:

Namsou Lims

Bilingual customer service July 2020 - September 2021

● Communicate with customers primarily through phone and email and navigate customer accounts.

● Create accounts and update customers information during and after each call.

● Research and review policies and provide information regarding order stations.

● Document all customer interactions.

● Send replacement or refunds to customers as needed.

Tempur Sealy Labeler/machine operator August 24, 2020 - April 9, 2021

● Attaching labels on beds.

● Using tickets to determine the right label.

● With a laser line place the ticket.

● Sewing machine to close borders.

● Capping borders.

Circle city account manager january/ 2022 – february/2022

● Business to business sales for our main client who is At&t.

● Drive to leads provided for potential clients, present to them and explain and help them

understand our services and provide it to them.

Gemstone international Leader February/2022 – October /2022

Education

● Speedway Senior high school, Speedway, IN 46224 - High School Diploma 2017-2020

● International community high school, Bronx NY, 2016-2017

● William W. Niles Middle School, Bronx NY, 2014- 2016

● St Joseph de dixinn,Guinea conakry, 2007-2014

● Groupe scolaire Lavoisier,Guinea conakry, 2010

Achievement

● FC Ibrahim,Guinea conakry, 2012-2014

● Les Lions rouge,Guinea conakry,2012-2014

● United Nation, Debate, 2017

Volunteer

● Community Service, Manhattan NY, 2015

Extracurricular

activities

Experience

● Ms 118 summer camp, Bronx NY, 2016 Skills

● Multilingual: English, French, Fulani, Soso.Email

● Multilingual: English, French, Fulani, Soso.

Contact this candidate