Muna Odowa
London
Mob: 074******** Email: *********@*******.***
PROFILE
A hardworking, reliable and self-motivated, individual with a diverse range of caring and retail experience. Outgoing with strong and affective organisational and communicational skills. Excellent time management with the ability to work tight deadlines. A problem solver with the ability to adapt well to new situations and different people. Versatile and able to learn new tasks/ skills quickly.
KEY SKILLS
Flexible and supportive team player with the ability to work to tight timescales
Natural problem solver with the ability to get on with people from all walks of life
Capacity to work on own initiative as well as demonstrating a high level of team contribution
Enjoys meeting challenges and seeing them through
Capable of managing stress as well as remaining calm and under pressure
CAREER HISTORY
ACTIVELY SEEKING PART TIME / FULL TIME EMPLOYMENT present
Torkington House 2019 present
Health care assistant
Worked with elderly people in a nursing home, providing practical help such providing companionship.
Worked with other health and social care professionals to deliver individual care and development plans.
Demonstrated a genuine interest in people, with a mature, reliable and responsible attitude to working with them.
Gained excellent listening skills coupled with high levels of patience and tolerance.
Possessed good communication skills and the ability to read instructions accurately, paying particular attention to the health and safety of the people in care.
Compliant to full Health and Safety procedures
FULLHAM SUPERDRUGS
Sales assistant.
Responsibilities
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
Recently graduated from Sunderland university with a degree of Bachelor of science in health and social care.
Maths level and English Level 2 Hammersmith College
Health and social care level 1, 2 and 3 Hammersmith college
IT skills
Microsoft office (word, excel, PowerPoint and access)
Microsoft windows, internet explorer and outlook express(Email)
OTHER INFORMATION/ HOBBIES
Enjoy reading, gymnastics, cooking, and socialising with family and friends
Languages: English, Somali and Arabic
Reference available upon request