Customer Service Data Entry
Resume:
Angela Kogutz
** * ******, *********, *******, **322, US
***********@*****.***
Reliable and conscientious worker who excels at assigning, supervising, and evaluating work. The importance of customer service cannot be overstated. Multi-task-oriented
Effective
Motivated
Excellent work history in retail Store Manager.
Energetic
Retail Sales Associate with merchandising, display design, and customer service experience. High-performing
Microsoft Office and QuickBooks are both useful skills to have. Dedicated
Retail sales
Multi-tasking strength
Credit card transactions
Employee relations
Supervision
Stocking
Team Leadership
Computer literate
Opening and closing procedures
Hard-working mindset
Customer service focus
Team Player
Cash register familiarity
Staff training and development
Communications
Sales experience
Customer-oriented
Quality assurance
People-oriented
Goal-oriented
Skilled problem solver
Payment processing
Process and procedure development
Active listening skills
Accurate money handling
Friendly demeanor
Process improvement
Excellent communication skills
Retail merchandising specialist
Training and development
Data entry
Customer service-oriented
Strong work ethic
MS Office
Time management
Team management
Motivated team player
Customer service
Business operations
Computer Programming - Associate of Applied Science - 2003 Enterprise State Community College - Enterprise, AL High School - 1990
Enterprise High School - Enterprise, AL
Keyholder - July, 2021 to Present
Piggly Wiggly - Enterprise, AL
Professional Summary
Skills
Education
Work History
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Provided management with sales feedback in
order to address concerns raised in sales reports. Was in charge of representing
Customer returns were accepted and processed
Was in charge of training and mentoring new
employees.
Implemented merchandising and promotional
changes throughout the front area to increase
sales.
Was in charge of keeping the store clean and
orderly.
Began service consultations by asking open-
ended questions to learn about customers'
personal preferences and needs.
Restocked shelves by opening inventory boxes.
Completed the procedures for opening and
closing the store.
Monitored and corrected inefficient or inaccurate
work to maintain team performance.
Customers were directed to the correct store
locations by me.
Store Manager - December, 2008 to March, 2021
Good To Go Inc - Enterprise, AL
Generated repeat business through excellent
customer service.
Counted cash drawers and made bank deposits
I'm establishing a loyal customer base.
Meet or exceed store sales and profit targets by
inspiring consumer loyalty.
Was in charge of employee scheduling in order to
guide operations and ensure adequate staffing
during peak periods.
Generated repeat business by providing
exceptional customer service and positive
engagement.
Reconciled daily sales transactions to balance
and log day-to-day revenue with QuickBooks.
Rotated stock to ensure that it had the best
appeal and that shrinkage was kept to a
minimum.
Find new candidates, identify key players, and
keep them.
Protected the store from loss or theft by
establishing and enforcing clear security
policies.
Provided friendly and knowledgeable service to
customers and quickly and effectively resolved
issues.
Upheld and communicated store programs and
standards to employees for optimal quality,
freshness, safety, and cleanliness.
I'm in charge of ensuring that all store policies, procedures, and controls are adhered to, as well
as planning, organizing, and delegating work
among employees.
Used QuickBooks to complete weekly payroll for
24 employees.
I'm answering questions from customers, head
office, and store employees.
Performed basic bookkeeping for all
transactions.
Kept proper product levels and inventory
controls for merchandise, as well as an organized
backroom to make ordering and stock rotation
easier.
Collaborated with the store director to interview, hire, train, and develop department managers
and team members in order to build and sustain
high in-store performance.
Contact this candidate