Customer Service Sales Associate
Resume:
Amanda Hall
Baltimore, MD, *****, US
****************@*****.***
Work Experience
**/**/**** - **/**/2021
Dollar General Corporation, Sales Associate
Stocked and replenished merchandise according to store merchandising layouts
Assist in the maintenance of clean, well-stocked stores Manage store in store manager's absence
Operate cash register, clean service area and stock merchandise in accordance with the company's policy Handled customer complaints and or compliments
Ensure a safe working environment while providing for the protection of company assets
Do weekly plan-a-grams, customer service, cashier, store posting of daily, weekly and monthly status
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls)
Ensuring proper cash handling and register procedures, key control and company security practices
Replenished floor stock and processed shipments to ensure product availability for customers
Completed all point of sale opening and closing procedures, including counting the contents of the cash register Stocked shelves and took inventory of supplies
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction
Managing seven to ten employees and supervisors, training new employee's, customer service problem solving, pricing, employment counseling, sale goals, bookkeeping, opening 05/01/2022 - PRESENT
Instacart Inc., Personal shopper and delivery driver Search for and scan merchandise customer chooses
Communicate with customers when chosen merchandise is unavailable
Replace merchandise and/or refund a certain item that’s unavailable
Checkout all items with personal instacart credit card Delivery all merchandise to customers
05/01/2022 - PRESENT
Doordash, Delivery Driver
Picked up and delivered food to customers quickly by coordinating with the DoorDash driver mobile application Providing customers with updates regarding deliveries Achieved a driver score of 4.5 out of 5 for excellent reliability, speed, and efficiency
Deliver food to people's homes from choice of restaurant Handle disputes and discrepancies between customers and restaurants
Provided outstanding customer service to ensure customer satisfaction
Pick up food from restaurants and deliver with own car to specified destinations at listed times
Pick up and deliver food to customer
Receive the orders look up the address on map drive to the restaurant pick up the food paying with a company credit card if the restaurant is
Communicate well with different people in different situations Act as a brand ambassador and provide customers with a service
01/01/2020 - 07/01/2022
Uber Partner LLC, Delivery driver and taxi driver
Pick up customers and drive them to Designated locations Use a GPS
Deliver food and merchandise to customers
Pick up orders and if shop for customers with personal doordash business credit card
01/01/2007 - 05/01/2015
Tabernacle Worship Center, Rainbow Group Childrens Teacher
Pick out and print our curriculum for the week
Keep children safe and teach them about our Lord and Savior Create Christian crafts and projects with children Clean nursery
Provide snacks to children
01/01/1999 - 02/01/2015
CMA Cleaning services LLC, Housekeeper and secretary Clean houses condos and business
Schedule clients
Record bookkeeping Records
Vacuum dust sweep mop organize deep cleaning making beds bathrooms
Drive to and from clients houses or businesses
Use navigation systems
Education
Dundalk high school, High School in General Studies
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