Danyelle R Burton

**** * ******* **. ******** OR 97203

(C) 503-***-**** (email) ads9do@r.postjobfree.com

Transferable Skills

●Experience working successfully in a fast paced, always changing, environment.

●Ability to successfully manage a heavy workload, ability to coordinate and multi-task.

●Strong ability to independently and proficiently solve problems.

●Proficient use with Microsoft Office systems, can quickly and accurately learn new systems.

●Demonstrated ability to prioritize workflow and ability to change focus quickly with minimal interruption to workflow.

●Solid interpersonal skills and ability to deal effectively with staff, internal and external business partners, and all levels of leadership.

●Demonstrated ability to work independently without losing sight of being part of the team.

●Direct Experience in processing all Mortgage products, adhering to all guidelines.

Career Experience

October 2016 –Sept 2022

Umpqua Bank Private Bank and Construction / Renovation Loan Processor III Vancouver, WA

●Utilize Encompass to process construction & renovation loans from start to finish

●Collected order outs, including escrow, title, employment verification, insurance binders, and credit supplements.

●Pre underwrote loans to ensure they were within program guidelines.

●Assisted retail sales partners with FHA, FNMA, Freddie Mac loans regularly.

●Handled all Private Bank transactions regardless of loan program.

●Successfully works 100% remote.

●Circle of excellence recipient 2020

April 2012 –October 2016

Bank of America Home Services Specialist II / Proficiency Coach Hillsboro OR

HSS II - April 2012 - May 2013 AND June 2014 - October 2016

●Responsible for processing of loans approved by an Underwriter or an automated decision system within designated signing authority limits.

●Clearing conditions and issuing changes to the terms on previously approved loans within SASE authority

●Responsible for but not limited to verifying conditions of approval which may include customer income/assets documentation.

●Resolve routine title issues including, but not limited to the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances;

●Processes subordinations;

●Resolved appraisal disputes

●Coordinated closing signings, documents with borrower and title team

●Consistent top funder - 2015 Employee Lending funder of the year, 3rd and 4th qtr 2014 top funder Employee Lending, 1st qtr 2013 top funder, 3rd and 4th qtr 2012 top funder

●Brian Davis recognition for outstanding quality work - 2013

Proficiency Coach May 2013 - May 2014

●Increased proficiency and reduced the cycle time from associate readiness to proficiency and mastery.

●HSSs and closers reach desired performance skills and behaviors quickly and sustain that performance to meet business objectives.

●teaching organization, self-starting, pre-underwriting, how to read investor guidelines and submission of work, all timely based.

●Help develop Unit and Team Leaders to teach for sustainment.

February 2009 -April 2012

Wells Fargo Bank Home preservation specialist / collector III Hillsboro OR

Served as the single point of contact to borrowers and/or agencies whose loans are delinquent or at high risk for delinquency, all communication via written or oral

Analyzed the clients financial situation, cash flowing, pre-underwriting, and making recommendations on loan modifications/workout options to resolve delinquency

identified, maintained, track and log documents from clients

Education

2001 -2006

Mt Hood Community College AAS- Accounting Gresham, OR

2009 -2023 (spring)

Eastern Oregon University BS- Business Administration LaGrande, OR

Professional References

Professiona245l References

Margie Gimenez – Umpqua Bank 541-***-****

Lance Aliburton – Umpqua Bank 503-***-****

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