Data Entry Customer Service
Resume:
Garlene Coleman
Contact
**********@****.***
Objective
Experience customer service professional looking to enhance knowledge and experience as an Office Manager. Proficient in Microsoft office applications and data entry. Able to work independently and excels in fast paced work environment.
Education
Diploma
Batesburg-Leesville High
School
Key Skills
Data Entry
Microsoft Office
Customer Service
Organization
Time Management
Communication
Teamwork
Self Sufficiency
Relevant Professional Experience
Customer Service Advocate • Blue Cross Blue Shield February 2022-July 2022
• Responded to member inquiries regarding medical claims both in person and electronically.
• Ensured claims were processed according to established quality and production
standards
Background Investigator • Kelly Services
September 2021 – January 2022
• Conducted background investigations for the purpose of determining suitability for employment.
• Entered data into system while checking for accuracy
• Maintained confidentiality and security of information Office Manager • Hills Management Group
June 2021 – August 2021
• Handled general office duties including answering phones, ordering supplies and developing office correspondence.
• Processed incoming payments and issued receipts
• Organized office operations
Customer Service Representative • Teleperformance
August 2008- September 2008
• Interacted with customers to provide updates on services offered and to assist with customer accounts
• Helped to resolve customer complaints in a timely manner Senior Reports Clerk • Bellsouth Communications
February 2003- November 2007
• Communicated with fleet supervisors to update fleet vehicle information, process registration and tax fees for new vehicle tags and update vendors in the system.
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