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Mortgage Specialist Customer Service

Location:
Eugene, OR
Posted:
November 01, 2022

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Resume:

Jocelyn Wing

DIGITAL MARKETING SPECIALIST

SOCIAL MEDIA CONTENT CREATOR

ads98l@r.postjobfree.com

541-***-****

**** * **** ***., ****** OR 97402

Technical SEO / Website Speed

On-page SEO / Offpage SEO

Website Design

Project Management

Campaign Content Creation

Logo/Graphic Design

Link Building

Citation Building

Social Media Marketing

Reputation Marketing

SEO TOOLS

SEMrush

SmartRanker

Majestic SEO

Screaming Frog

Ahrefs Moz

EDUCATION

SKILLS

BACHELOR OF SCIENCE IN COMMERCE

WITH COMPUTER SCIENCE MAJOR

Wesleyan University 1991-1996

EXPERIENCES

Lead generation and marketing

Document processing

Website Designer/Webmaster

SEO/PR writing and optimization

Graphic design, manual design

Website Management

From zero Traffic to page 1 ranking

Reports to VP

MORTGAGE SPECIALIST

STORAGE PROPERTY MANAGER

We Have Loans For You: Maryland -

2006-2007

Jocelyn Wing is a certified SEO specialist with over ten years of experience helping local businesses grow their online presence. Your website design structure and on-page contents are essential for SEO. You can count on her working not to fill the hours but to provide measurable results efficiently. Ask her any questions about how she can be an asset that you want to keep on your team. In a few words: Problem solver, analytical, serious about work, trustworthy, love to lead, funny, and easy to get along with anyone. She thrives in a clean and quiet environment. EZ Storage: Columbia, MD - 2007 -2013

Leasing & Customer Service

Inventory, Restocking & Reporting

Answering Calls & Follow up

Office Maintenance

Daily Facility Walk-through

Maintained 90-98% Occupancy Year-round

Customer conflict resolution

Held monthly unit auctions

Consistently delivering excellence rating

CHAIN LINK FENCE MANUFACTURERS

INSTITUTE - CLFMI (INTERNATIONAL)

Columbia, MD 2013 - Current (Remote Work)

CERTIFICATION/AWARDS

Certified Digital Marketer - SEMrush

Certified Technical SEO Expert - SEMrush

Certified Digital Marketing Agency - SEMrush

Local Google Guide

Google Analytics

Yahoo Analytics

Bing Analytics

Capabilities...

Brand Design

Your brand is not just your logo or your website.

Branding is about your customer perception of

what you do, what you say, what you write, and

whom you serve. It’s everything you do!

Social Media

Most business owners don’t have time to

manage their social presence and that’s how I

come in as your eyes, ears, and mouth. Post

curation and optimization is my job.

Local Search Engine SEO Optimization is a must! 2 out of 3 searches are coming from Google. They are

your potential customers who are most likely

ready to visit your place of business.

Design/With mobile-Development first in mind, user satisfaction and content-rich websites are factors to consider when designing or redesigning a website.

Keywords & Copy

Writing for SEO and writing for humans are skills

that are so valuable. Your website copy must be

engaging, compelling, and grammatically correct. Do you agree?

Audience Analytics

You cannot manage what you cannot measure. It’s

important to know where your potential customers

are congregating so that you’ll know where to cast your bait. Do you agree?

Reputation Building

Managing how your potential customers read

about you online is an essential tool to engage

with your customers. Reviews are the online

word-of-mouth marketing today.

Team Training

It’s important to train every member of your company on how to protect your reputation. Customer

satisfaction will dictate how you can get more

referrals, retain customers and get repeat business. References:

Nick Ponte - CEO of NickPonte.com Phone: 808-***-**** Tom Gaddis - CEO of Offlinesharks.com

Mark Levin - VP of CLFMI chainlinkinfo.org

Reviews...

Jocelyn is high energy and knows exactly how to

best promote our business. In the first six weeks

we had a new website and Facebook ads to

attract new prospects. Very happy with her

marketing strategies and recommend her to

anyone looking to attract new customers.

Ed Collins - SimplyStrong.us

I have been working with Jocelyn now for a

few months on our SEO and social media. She

is a go-getter, and an extremely hard worker.

Her competitive nature fuels her work ethic

which ultimately improves your end result. I

have the utmost faith that she will continue to

grow my business. I enjoy working with her,

and would encourage anyone looking to

improve their online visibility, to give her a call. Alison Garner - Garnersinsurance.com

Jocelyn was great at helping us get a

website up and running for our business. We

feel that she went above and beyond to help

us reach out and grow our customer base.

We are very happy with the way our website

looks and functions. Thank you.

Matt and Tony - Alternatorsandstarter.com



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