Customer Service Restaurant Server
Resume:
Dear Mr./Ms. HR Manager
I am looking for an opportunity to join, contribute and grow in your organization. My attached resume reflects my 15 years of management/customer service experience in the luxury retail industry as well as my Global Business Management MBA from Kean University.
The following information highlights my qualification:
Neiman Marcus I was serving Guests in a friendly and efficient manner and playing an integral role in ensuring our customers have exceptional dining experiences hopping to see them again.
At Bloomingdales, I was the restaurant supervisor with the responsibility to manage the activities of roughly 18 servers and restaurant staff.
One other aspect about my work at both Nieman Marcus and Bloomingdales is my longevity.
Finally, I would like to point out my MBA project, in which I reached out to a former customer from Neiman Marcus and worked with him on a project. As detailed in my resume, the project was to research and conclude the feasibility and possibility of opening an operation in Mexico.
I am confident that my background and desire to learn will provide the experience and energy that you need for this position. I look forward to the opportunity to discuss my experiences and detail how I think I can contribute to your company’s success.
Thank you for your consideration and I look forward to your response.
Sincerely,
Edin Castellanos
Phone: 973-***-****
Email: ********@****.***
Enclosure: Resume
Edin Castellanos
Contact
Millburn, NJ, 07041
********@****.***
Objective
I am eager to use my Management MBA in the open position to leverage my fifteen years of customer service experience to successfully contribute to the goals of your company.
Education
May 2021- Global Management MBA
Kean University, NJ
May 2019 – Bachelor of Science in Business Management
Kean University, NJ
Experience
Apr 2014 – Jan 2021
Neiman Marcus
Restaurant Server
Greeted guests in a timely fashion and quickly determined their needs. Engaged customers in a sincere and friendly manner. Recommended specified items from the menu Promptly and efficiently responded to customer questions and concerns. Built relationships with customers to increase likelihood of repeat busines
Mar 2007 – Dec 2013
Bloomingdales
Restaurant Supervisor – Successfully managed a group of about 18 employees in the back of the house and wait staff at the store restaurant.
May 2006 – Mar 2007
Panna La Griglia Ristorante
Restaurant Manager – Successfully managed the front and back of the house.
Key Skills
oAbility to adapt
oExperience in fast paced, but accurate environment
oNetworking skills
oMicrosoft (Word, Excel)
oEnglish and Spanish
Research
Project Management – Successfully researched and delivered a comprehensive report to a local business about opening an operation in the country of Mexico.
Provided insight and specific information about the pros and cons of such an endeavor.
Provided a recommendation based on the analysis and conclusion of the data uncovered during my research.
References
[Available upon request.]
Contact this candidate