Customer service
Resume:
Address *** * *** *** *** *
Mesa, AZ *****
***********@*****.***
Phone
Willing to take on additional responsibilities and challenges Displays excellent time management with high attention to detail Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
Possess effective planning, organizational, communication, presentation and interpersonal skills Professional known for making managerial decisions, using discretion and processing highly confidential information
Katrina Blueford
Customer service
Work Experience
Oct 2020 - Jan
2021
customer service
Walmart
857 Dobson Rd, AZ, United States
Apprehend shoplifters in accordance with guidelines Collaborate with law enforcement agencies to report or investigate crimes
Conduct employee background investigations and review reports with operational or human resources managers
Conduct store audits to identify problem areas or procedural deficiencies
Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training Direct work of contract security officers or other loss prevention agents Identify and report merchandise or stock shortages Identify and report safety concerns to maintain a safe shopping and working environment
Inspect buildings, equipment, or access points to determine security risks
Maintain documentation or reports on security-related incidents or investigations
Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
Prepare written reports on investigations
Recommend methods to reduce potential financial fraud losses Recommend new or improved processes or equipment to reduce risk exposure
Train establishment personnel in loss prevention activities Implement or monitor processes to reduce property or financial losses Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses
Verify proper functioning of physical security systems, such as closed- circuit televisions, alarms, sensor tag systems, or locks Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders
Experience with: Access control systems, Laptop computers, Mobile radios
High School Diploma or Equivalent, Basic Skills and Developmental/Remedial Education, General.
Mesa Public School
Mesa, AZ, United States
Education
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