KIMBERLY PENN

ads948@r.postjobfree.com 706-***-**** Thomson, GA 30824

Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for Patient Financial Services director. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills

Excel spreadsheets

Records management systems

Microsoft

Program file distribution

Cash deposit preparation

Advanced MS Office Suite knowledge

Recordkeeping and bookkeeping

Check processing

Account balancing reconciliation

Back office operations

Sensitive material handling

AR/AP

Data entry documentation

Strong problem solver

Inventory supplies

Deadline-oriented

Professional and mature

QuickBooks

Organization and efficiency

Administrative support

Invoicing and billing

Spreadsheet development

EPIC Software

Craneware

Kronos Timekeeping

MPC Budgeting Software

Experience

Administrative Assistant University Hospital - Augusta, GA 07/2015 - Current

Monitored attendance records by taking note of staff vacation time, sick days and personal days.

Developed administrative processes to achieve organizational objectives and improve office efficiency.

Tracked and submitted employee timesheets to accounting department for payroll processing.

Collected, calculated and reported on expenditure and statistical data to inform senior management.

Arranged travel and hotel accommodations for business meetings and trips.

Organized and maintained filing and document management systems by coordinating, archiving and purging files.

Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.

Coordinated department activities by acquiring venues, developing guest lists and organizing catering services.

Maintained inventory in administrative supply closet to prevent shortages of supplies.

Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.

Entered invoice data and processed check requests for payment to vendors.

Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.

Entered work orders for maintenance and upkeep

Office Clerk Columbia County Animal Services - Grovetown, GA 01/2014 - 05/2015

Cultivated relationships with public and staff members using interpersonal communication skills.

Processed payments daily, verifying cards and giving change for cash payments.

Maintained office safety by screening visitors, updating logs and issuing temporary passes.

Created, updated and maintained detailed documents.

Delivered customer support and service experiences to promote more effective office environment.

Supported office needs including taking messages, scanning documents and routing business correspondence.

Assisted customers.

Kept office records organized.

Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Answered multi-line telephone system in and routed calls.

Worked easily with office programs such to carry out daily team clerical needs.

Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.

Complied with confidentiality regulations in handling customer information.

Gymnastics Instructor/Summer Camp Director Gymnastics Gold - Martinez, GA 05/1998 - 08/2014

Established new program activities and expanded programs in accordance with strategic and operating plans, resulting in an increase in camp attendance.

Maintained and reviewed records and evaluations of staff, programs and related infrastructure.

Promoted positive work environment and staff motivation through effective communication and supportive team building activities.

Monitored safety and all procedures pertaining to complete supervision of campers and staff.

Coached and directed 12+ instructors in student safety, instructional techniques and performance requirements.

Enforced high level of safety and health standards, keeping staff trained and proficient in respective procedures and policies.

Identified optimal curricula to fulfill camp requirements.

Created and implemented engaging activities, field trips and special events to diversify camp life.

Instructed gymnastics classes of all ages.

Supervised all camp-related staff.

Created and oversaw implementation of schedules and procedures for entire camp operations comprising 12+ staff and 50-115 campers.

Enforced discipline and policies to protect safety of recreational activity participants.

Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.

Helped participants enjoy activities while ensuring adherence to protocol.

Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.

Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.

Diversified recreational offerings by building and overseeing activity schedule.

Engaged children in arts and crafts, singing, sports activities, and games while maintaining safe environment.

Developed events and programs in consideration of needs, abilities and interests of participants.

Mediated conflicts between campers.

Explained principles, techniques and safety requirements to activity participants to prevent injury.

Advertised for upcoming events to promote engagement and involvement.

Maintained facilities and equipment to ensure community safety and attract attention.

Promoted monthly events and activities to increase participation and revenue.

Observed participants for signs of physical distress and stopped activity to administer care.

Education and Training

Rasmussen College 05/2020

Bachelor of Science: Human Services

Rasmussen College 06/2017

Associate of Science: Medical Administration

References available upon request

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