R R *, Parkhill, Ontario N0M 2K0
Meet all challenges with a positive attitude and learn new skills as required. Apply all skills to reach and exceed the goals and expectations of the organization, while maintaining a high degree of professionalism.
School and Location Curriculum or Major Dates Attended Degree
Fanshawe College Autobody & Heavy 1975-1979 Ontario
Collision Repair and License
Refinish Program Motive Power Technologies Award-Fanshawe College
Labour College of Social Sciences 1985 Diploma
Professional Experience Summary
Forest Automotive- Paint & Sales Rep
-Paint and Collision Sales and Training
-Titanium Tools & Equipment, - Vaughan, Ontario
- Certification Collision Tools and Equipment Sales and Training
March 2018 to November 2018
- SATA Canada Inc- Canadian Technical Trainer
2014 to January 2018
–APC/CDC/CANUSA -Professional Selling Skills, New Business Development, Automotive Hard Parts Sales, Automotive Repair and Refinish Specialist, Collision Industry Business Development-LEAN Processing, 5S Processes, Scheduling,Professional Collision Repair and Refinish Techniques and Training, Aircraft Refinish and Repair Techniques and Training,
Akzo Nobel Car Refinishes-
Vested employee for over 16 years with Akzo Nobel Car Refinishes where I started out as a
Technical Sales Rep
Position of Wholesale Account Manager where I was responsible for Key Accounts Mgr for Fix Auto, Carstar and CSN. Training owners in bodyshops to bring more manageable and profitable business and to address the issues for more structured work environments. Managed profitability portfolios for small and large business clients including overseeing productivity, technical support, hands on training, business management and loss resolution.
Consistently placed in the top 5 annually for Business Management, Sales Skills and Tech in the North American Top Gun Competition
Oversaw new installations and provided technical and Business and Services. Example: Lean, 5S, Business Plans, Tracking Profitability Analysis, Parts Management and Scheduling SOP’s
Navistar International – repair line technical trainer.
Waycon International – Navistar Truck dealer where I was in-house classroom technical trainer on equipment and products
Programs and Training
Disney Leadership Strategies
Advanced Product Training
Solving Application Errors
Professional Paint Preparation
Roles and Accountability Workshop
Professional Selling Skills
Presentation Skills Workshop
Technical and Facility Analysis
Beyond the Satisfied Customer
Interactive Leadership, High Performance Manager
Financial and Managerial Ratios
Business of Bodyshops
Customer Product Training
PCE, 5S, Matchsticks, Sticklebricks
Driver Safety Training – Courses – Avoid Aggressive Driving
Avoiding Collisions at Intersections
Avoiding Collisions at Parking Lots
Managing Time and Speed
Preventing Rear End Collisions
One Second Advantage
Defensive Driving Certification from Brampton
Received Outstanding Sales Performance Award in 1999 and Circle of Excellence Award in 2002.
Area covered was Southwestern Ontario.
Skyharbour Refinish-Goderich-for a little over a year I was responsible for over 50+ employees, oversaw five spray booths-7 days a week in shifts. I created an Aircraft Refinish Instruction Manual that overlooked all operations of refinish from small 2 passenger aircraft to private jets.
Support day to day operations through regular attendance of customer production, quality and engineering meetings.
Understand the role of all products and look for ways to bring new products or processes into the site for better productivity and profitability.
Document key work streams and communicate to others to leverage best practices.
Take necessary action to prevent or eliminate problems with the paint or paint systems.
Manage any onsite technical service personnel
Coordinate visits to management and product personnel to best utilize their time and meet customer requirements.
Monitor product supply chain issues.
Employed by Bell Aerospace-Grand Bend-manufacturers of Hovercrafts and US Military projects to design refinish facility, train personnel and manage repair facility for over 4 years until company moved to United States.
2019 to Present
2014 to 2018
SATA Canada Inc
Akzo Nobel Coatings, Etobicoke
Whitelaw Automotive-PPG Distributor
Lambton County Bd of Education
Bell Aerospace Grand Bend
Stew’s Autobody and Collision
Account Manager/ Sales
Sales and Training of Certified Collision Tools & Equipment
Canadian Technical Trainer
Account Manager/ Sales
Wholesale Account Manager, Technical Services and Trainer
PPG Technical Sales & Trainer
Product Manager-purchaser for all McKerlie-Millen stores in Ontario in Autobody Products, Paint and Chemicals
Operation Manager for Aircraft Refinishing Centre
Supply Teacher in Secondary Schools in Auto Refinishing and Tech Training
Refinish Operations Manager and Trainer
Owner and Operator
Apprenticeship Program- Autobody Repairer, Prepper, Painter, Shop Foreman
President, CSN St Clair Collision
Account Manager, APC Sarnia
Manager, Nutrition House, London
Others available upon request