Michelle L. Gomez

**** **** ***** ****

Edinburg, TX 78539

956-***-****

Objective

EXPERIENCE

To achieve a position where I can maximize my quality assurance, in sales and customer service. Experienced sales representative with a passion for assisting organizations and clients. Also, making it a long-term career.

11/30/20 to present ADT Security Services 956-***-****

District Area Manager, Solutions Adviser providing security and automation solutions for homes and small businesses. Assisting clients with understanding the up most importance of security systems.

State Farm Insurance of Robert Elizalde 03/05/2013 to 11/15/2020

Line leader in Sales, closing 65k in monthly premiums. Along, with assisting Service Team members and making sure quotas are met. Opening and closing office. Also, Sales Manager with both Property and Casualty and Life and Health Licenses.

08/2011 to 02/13 State Farm Insurance 956-***-****

Head of Clerical & Customer Service: In charge of greeting customers as they walk in, Customer service. Helping with them on any questions they may have. Also, Billing/Late pays, scanning in policies and getting referrals, assisting customers with claims, making deposits every day.

01/10 to 08-11 LDS Group 956-***-****

David Gomez

Office Clerk - All types of office work answering phones, filing, faxing scanning, ordering supplies, making appt. paying invoices customer service etc. Experience with Power Point, Word Perfect, Excel.

05-2008 to 01-10 IPH Hospice 956-***-****

1100 E. Jasmine

McAllen, TX 78501

Anita Martinez

Office Clerk All types of office work making patient charts making sure we were in compliance with all Nurses notes. Answering phones, filing, faxing scanning, new admissions, Discharges, Ordering Patient Supplies, in charge of Supply room. Typed Doctors Orders. And time to time verified for eligibility with Medicare/Medicaid. Also, did bereavement for Our Hospice. Everything to do with Hospice.

06-2007 to 1-2009 Inter National Bank Quality Control Margot Cabrera 664-8400

Scanning and imaging news account signatures cards and loan documents up to director.

Answering incoming calls from customers and directing them to the proper department for assistance

Filing new account signature cards

Assist Administrative Officer with typing memos regarding updated compliances for new account procedures

Experience with power point, Word Perfect, Excel

Compile information for branches on numbers of new accounts being opened and closed on a monthly basis and prepare reports for branch managers

2003--2006 Valley Land Title Edinburg, TX. Paul Rodriguez 956-***-****

Data Clerk / Customer Service

Data entry clerk

Customer Service

In charge of Depository for company

File, fax, & copy documents

Ordering commitment and titles

2003-2004 The Tax Express Edinburg, TX

Santos Hernandez 383-8997

Tax Preparer

Prepared Tax Return’s

Faxed, filed, copied documents.

Answered Multi telephone lines.

Assisted clientele with any tax information needed

.

1999-2001 University Auto Sales Edinburg, TX

Gill Hernandez 316-1818

Receptionist

Received Payments calling customers on past due accounts

Receptionist

Ran business while owners were out

1997-2001 Yuri’s Bridal Shop Edinburg, TX.

Lisa Rosillo Yuri’s Flower Shop 847-***-****

Sales Representative

Helped Brides make a selection.

Ordered gowns. Took orders & delivered arrangements.

Also ran business while owners were out.

Education

Edinburg High School Edinburg, TX

South Texas Collage McAllen, TX

Pan American University Edinburg, TX

Was involved in school functions. [FCA / Color guard]

Graduated with Honors in High School

Getting started on my major

Skills

Active Learner, Attention to Detail, Customer Service, Leadership, Hardworking, Problem Solving.

Interests

Exploring new adventures by traveling, spending quality time with family enjoy movies and being a good role model for my two younger siblings.

Tips

Learning about a new company is essential and a rewarding experience to making the job more enjoyable.

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