Data Entry Office Technician

EDUCATION

College

Colorado Technical University

B.S Accounting Attended May 2017 – October 2022

Graduated: December 2022

Tuskegee University - Tuskegee, AL Attended: August 2010 - May 2014

High School

Fairfield High School - Fairfield, CA Graduated: June 2010

SKILLS & QUALIFICATIONS

Responsible worker with high level of integrity can take on any challenges as well as learn any task large or small. Supervisor experience takes initiative with my hands on learning style. Pays close attention to detail and works well either alone or with others, obtains office technician license with a typing certificate proficient in Microsoft Excel, Accounting Specialist.

WORK EXPERIENCE

Accounting Officer (Specialist)

April 2022 – Present

State Compensation Insurance Fund, Pleasanton CA

Perform the active role in the review, analysis, audit, and overall processing of employee reimbursement claims, and PCard charges for timely payment in accordance with established corporate policies and procedures.

Perform other accounting projects, specialized fiscal and compliance reporting activities that are complex and of fiscal sensitivity.

Coordinate, document, draft and update procedures, guidelines, and policies relative to the functions in Financial Operations, and act as a lead trainer on assigned functions.

In all aspects of the performance of these duties, the incumbent will:

Establish and maintain effective working relationships and uphold principles of integrity in the workplace.

Provide quality customer service in a timely manner: Take “ownership” of each customer contact to address needs and endeavor to meet State Fund’s objectives. Help in the retention of all State Fund customers as appropriate. Follow State Fund’s Equal Employment Opportunity principles. Maintain a safe work environment. Defend State Fund against fraudulent activities.

Accountant I (Specialist)

August 2018–March 2022

California State Prison-Solano, Vacaville CA

Handles all withdrawals from inmate Trust account (Special Purchase Orders, Inmate Voluntary Withdrawal, Legal Mail, Regular Mail, Copays, Artificial Appliances, Damages, Library, Mail out, Notary, Encumbrances and Obligations)

Inmate appeals

Monitors and updates Report of Collection Log

Processes inmate negotiable instruments (Deposits) i.e Money Order, Check Cashier Check, Personal Check and Business Check

Conducts face to face interviews with inmates in regards to Trust Account concerns in response to Form 22/ 602 Appeal

Familiar with Title 15 and DOM

Alpha-Numeric sorting skills

Contraband Memorandum to inmate and sender

Debit Card Stock Custodian

Self-Audit

Proficient in TRACS

Memos for inmate privileges/ Loss of privileges

Prepares and post receipts (Hobby Craft)

Process inmate Payroll

Certifies inmate payroll

Front desk attendant

Prepares and distributes employee payroll for master pay, overtime and as needed

Process inmate CDCR 102’s (Releases)

Certified statements

Creates mailroom indigent list weekly

Provides customer service in person as well as on the phone

Self Help Sponsor

March 2019 – Present

California State Prison-Solano, Vacaville CA

Serve as liaison between group members, the Community Resources Manager (CRM), other staff and external organizations as appropriate in meeting the group needs.

Maintain an accurate and current list of inmate members and/or inmate officers in my programs if applicable.

Maintain a database record of inmate participants as necessary.

Work with inmates who are voluntarily helping to recruit participants such as the MAC representatives, former participants, In-Building Self-Help Program (IBSHP) coordinators and facilitators, etc.

Prepare and disseminate brochures and/or flyers to inform the inmate population of the availability of the program(s) if necessary.

Be responsible for the safe escort of outside guests and/or participants and account for them at all times.

Approve/disapprove and sign all group trust withdrawal request if applicable and appropriate.

Accounts Payable Specialist

February 2017 – August 2018

1-800 Radiator & AC, Benicia, CA

Handles all non-inventory payments

Reconciles multiple inventory statements

Works with G/L codes, coding invoices to necessary departments

Weekly forecasts for budgeting purposes

Proficient in Excel to pay telephone bills for all 250 Franchises (Uses/creates formulas)

Proficient in MAS500- our accounting programs which allows invoices to be entered for payment, enter credits to be applied to invoices, keeps a record of checks cut when and amounts.

Accounting Specialist

May 2017 – August 2018

Spire Supply, Benicia, CA

Handles Accounting from A-Z

Works directly with V.P’s Executives and the President of Spire Supply

Determines operating system as I am the first accounting representative for Spire Supply

Accounts Payable-

-Making sure that invoices are being paid on time (i.e forecasting weekly as well as reconciling)

-Works with G/L codes, coding invoices to necessary departments

Accounts Receivable – collects payments from customers

-Post checks as they are received

-Allocates payments to invoices

-Generates monthly statements

Call Center Customer Service Representative - Supervisor

February 2014- February 2017

1-800 Radiator & AC, Benicia, CA

Answer high volume calls

Multiple line phone system

Look up quotes on a dual monitor

Selling and upselling parts for vehicles

Process exchanges and warranties

Maintains a daily goal of $20 SPC(Sales per call)

Data entry

Schedules deliveries and pick ups

Files important papers

Processes credit card payments

Processes invoices for accounting department

Sorts mail for department

Determines employees schedule

Conducts quarterly reviews

Trains new employee provides employee packet and employee expectations an guidelines

Supervises at minimum seven employees with ten being the most

Promotes teambuilding and positive attitude

Key holder/ Alarm combination

Confidentiality

Sales & Support Generalist – Cashier Lead

May 2013 – December 2015

Victoria's Secret, Fairfield, CA

Operates registers during checkout, including returns and exchanges

Maintaining knowledge of product categories

Counts down registers during closing time and verifies bank deposits

Opens up credit card accounts making customers for life

Pays close attention to detail by following a brand guide precisely to complete instore floor sets

Assures that employees take breaks

Trains on boarding employees

Contact this candidate