Account Officer Customer Service
Resume:
PROFESSIONAL PROFILE
A highly motivated, commercially aware Chartered Accounted with a solid financial and management accounting experience as well as general management experience.
Performance driven individual, with experience in accounts preparation, financial analysis, report writing, cost accounting, budgeting, auditing and a track record for improving systems and collaborating effectively with business managers to resolve variances, refine forecasts and identify opportunities for improvement. An excellent communicator, proficient in Pastel, QuickBooks, Sage VIP Payroll, Belina payroll and Microsoft Office.
A hardworking and innovative team player who is seeking to take on more responsibility for the challenge and opportunity to add value to the organisation and to continually improve professionally, advance skills and further increase qualifications in diverse sectors of the economy.
EDUCATION & QUALIFICATIONS
Professional Qualifications Association of Chartered Certified Accountants 2012
Bachelor of Science in Applied Accounting Oxford Brookes University 2015
Higher Certificate in Cost and Management Accounting Institute of Administration and Commerce (IAC) 2001
Fellow Chartered Certified Accountant (FCCA) 2022
MEMBERSHIP & AFFILIATIONS
ACCA (ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS)
PAAB (PUBLIC ACCOUNTANTS AND AUDITORS BOARD)
PROFESSIONAL SKILLS
Financial Analysis
Cost & Management Accounting
General Accounting
Budgeting
End of Month Reporting
Cash Flow Management
Cost Control
Auditing
Payroll
Lodgement of Tax Returns
Preparation of Financial Statements
Fixed Asset Register
Budgetary Control
Problem solving
Customer Service & Client Engagement
Negotiation & Influence
Administration
General Management
Risk assessment and management
Stakeholder Management
CORE COMPETENCIES
Solid interpersonal skills which are supported by a strong ability to resolve conflicts particularly during demanding periods, whilst showing empathy and respect when working with teams with no financial or accounting knowledge.
Demonstrated problem solving and analytical skills to review, analyse and recommend solutions and to assist with daily problems and troubleshooting.
Exceptional time management and organisational skills with outstanding abilities to prioritise workloads, schedule daily tasks and inspire team members to meet all targets and achieve bottom-line success.
Strong efficiency in competently distributing the financial resources of the company and supporting the management team by offering insights and financial advice that will allow them to make the best business decisions for the company.
Ability to work and interact with all levels of staff, whilst providing management with timely financial information on a monthly/weekly basis or on request if required.
An interest in building internal and external networks and proactive about ongoing system and process improvement.
Versatility to adapt and acclimatise to different environments, which enables the effective performance of new tasks with minimum direction and supervision.
A team player with brilliant management abilities and strong work ethic who thrives even when facing challenges and working under pressure.
Outstanding communication and interpersonal skills with the ability to form effective collaborative relationships with clients and colleagues.
EMPLOYMENT HISTORY
Accountant/ Finance Manager
Knight Valley Investments t/a Highlands Wellness group January 2021 – Present
Highlands wellness group is the first private drug and psychological rehabilitation organisation in Zimbabwe, it has 3 centres that are in Highlands, Borrowdale and Mandara.
Responsible for preparation of monthly financial management reports, including consolidating the group departmental reports.
Preparation and monitoring of the annual budgets.
Facilitate and maintain effective liaison with relevant stakeholders
Analyse, monitor, and report on major costs categories for the Group, assuming responsibility for all end of month processing in the financial system and preparing any cost allocations.
In April 2022 Knight Valley was bought by CIMAS Healthcare, my roles have remained the same and I now report to the Healthcare Finance Manager.
Key Achievements:
Successfully introduced in-house accounting from external accounting services
Introduced and trained the management on good reporting practices
Utilised my experience to standardise the asset register to prevent assets pilferage
Brought all the tax issues up to date that included, submitting all missing returns, preparing past years financial statements for presentation to ZIMRA together with the Income tax returns.
Group Accountant / Acting Finance Manager
Astro Africa July 2021 – November 2021
Astro- Africa is a diversified fin-tech group with a number of start-up business under its umbrella. The group operates Astro Mobile Zimbabwe, Astro Mobile Zambia and Astro Mobile Malawi which are into mobile device and accessories supply.
e-Shagi is another business under the group, it’s a financial services company facilitating from personal to SAME loans as well as product financing loans.
Another company in the group is Algebra, which is a software development company.
Reported to the CEO, responsible for all accounting and financial allocation functions
Worked and improved the costing models for the organisation
Preparing and analysing weekly and monthly Management accounts including P&L report, balance sheet, cash-flow statement and debtors’ reports for the Executive Committee.
Executed payroll transactions in an accurate and timely fashion, ensuring timesheets were submitted correctly by the operations teams as per contractual arrangements.
Cash-flow management including monitoring and controlling operating costs.
Key Achievements:
Developed the accounting system.
Played an instrumental role in resuscitating the Zimbabwean operations
Played a key role in updating the Zambian tax issues.
Group Accountant
Savtap Investments February 2011 – June 2020
Savtap Investments is medical investments company that operates medical centres and pharmacies. My Job title was group accountant but my roles extended to financial management and general management, I was the most senior employee for my duration in the company
Overseeing the accounting team and functions and all aspects of AR & AP, fixed asset register and balance sheet reconciliation
Cash-flow planning and management as well as regularly reporting status to the CEO.
Monthly reports and consolidated financial statements
Keeping all tax issues up to date
Key Contact for external stakeholders.
Oversaw all the stock management and stock take processes.
Annual budgeting implementation and monitoring
Part of the strategic planning team
Overseeing the running and operations of the group.
Environmental scanning and advisory to the Directors
Oversaw the staff payroll function and was part of the recruitment and hearing committees
Key Achievements:
Introduced Pastel Accounting system
Managed to grow the company revenue from $200,000 USD per annum to more than 1million USD per annum.
Joined the company with one medical centre which had a staff compliment of 15 people, managed to expand it and open another medical centre and left when we now had a staff compliment of more than 50 people and had begun constructing a new hospital, had already funded most of the building materials from operating profits.
Successfully ran the company heading a group of professionals as the company employed Medical Doctors, Pharmacists and Radiographers in addition to the administration professionals.
Set up control systems and working systems that can now see the company recruit new personnel and have them trained and have flawless operations without relying on senior management intervention.
Bookkeeper
Agril- Link Financial Consultancy March 2000 – February 2004
Secured position as an administration clerk, then began training to be part of the bookkeeping and audit teams.
Trained in company secretarial duties i.e. company registration, drawing up memorandum and articles of association, making amendments to company ownerships and shareholding structures.
Went on to be a bookkeeper in 2001 after attaining my certificate in cost and management accounting with (IAC), the role involved producing a set of accounts almost every week for different companies.
Successfully gained working knowledge of accounting and auditing standards, including legislative requirements, policy, procedures, and systems.
Reconciled account balances and bank statements
Ensured accuracy and effectiveness in all of accounting tasks.
Key Achievement:
Promoted to the position of Bookkeeper after 1 years of training.
Managed to keep up with the pressure of producing financial statements on a timely basis.
Earlier career involved a position as a part time assistant Bookkeeper and then part time bookkeeper for Maggies trading a food beverages company (Jan 1999 – January 2006)
Career Break – In January 2006 I got an opportunity to further my education in the UK, I was not actively involved in the accounting field as I was on a student Visa, In my stay there I worked for various companies ASDA – WALMART (Cashier), PREMIER INN – (Night Porter), ROVIRA PERSONNEL (Traffic Surveyor)
PERSONAL ATTRIBUTES
Strong work ethic; self-motivated, conscientious, enthusiastic, and reliable
Excellent organisational and time management skills; completion of tasks in a timely manner, ensuring deadlines are consistently met
Strong communication, listening, interpersonal and liaison skills
Ability to work well in a team or independently with minimal supervision
Superior analytical and problem-solving skills
Highly flexible and capacity to work under pressure, with the ability to multitask and prioritise
Innovative and creative with great work initiative
Excellent leadership skills; willing to take responsibility
REFERENCES : Available on request
Mabelreign, Harare
ads92f@r.postjobfree.com
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