Administrative Assistant Referral Specialist
Resume:
Shante Lewis
Dacula, GA *****
***********@*******.***
EXPERIENCE
Human Resource Management Solutions, Atlanta, Ga — Recruiting Specialist
APRIL 2020 - PRESENT
Participates in full-cycle recruitment which includes principal contact for candidates and new hires by performing the following duties:
Processes candidate job applications and reviewing resumes
Drafts job postings
Conducting pre-screening activities to source appropriate candidate to maintain adequate candidate pool
Coordinating, scheduling and conducting interviews to ensure qualified candidate pool provided for hiring managers
Maintaining job applications and employee documentation in accordance with recordkeeping guidelines
Create, review, and analyze process metrics
Louisiana Healthcare, Baton Rouge, LA — Referral Specialist
FEBRUARY 2017 - APRIL 2020
Responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals for various AIM services.
Initiated and managed clinical referrals for pre-authorization.
Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
Responded to inbound calls and initiated exam requests following established processes,
Supports operational teams in meeting quality and production standards.
Contacted physician offices as needed to obtain demographic information or related data.
Superior Research, Atlanta, GA — Administrative Assistant
FEBRUARY 2016 - JANUARY 2017
Increased office productivity by consolidating repetitive administrative tasks into one role.
Supported upper management in administrative duties
Closely monitoring action plans that were created to resolve issues, ensuring the resolution of issues and reduction of workarounds.
Worked with internal and external procurement teams and suppliers to purchase departmental necessities.
Proficient in client interaction and management.
Create, review, and analyze process metrics and assist in developing strategies for further efficiencies.
Rick Case Automotive, Duluth, GA — Administrative Assistant
AUGUST 2013 - FEBRUARY 2016
Provided high level executive and administrative support.
Provided research, documents preparation, editorial, office technology, scheduling, administrative functions, and record management.
Worked with the development and maintenance of confidential, proprietary documentation
Handled a variety of tasks in a fast paced and changing environment.
Optimal Wellness Chiropractic, Alpharetta, GA — Receptionist
April 2008 - August 2013
Greeted, set appointments, and logged in patients using ClinicPro computer software.
Filed insurance paperwork, which included some billing and coding.
Corresponding with doctors and set up of machines used for practice.
EDUCATION
Dacula High School, Dacula, GA — Diploma 2007
Strayer University, Business Administration 2011
SKILLS
Computer Proficiency Organizational know-how Collaboration talent Prioritization and Problem-solving Verbal and written communication Ability to read and display positive body language Multitasking and time management Strong aptitude for learning flexibility and adaptability Ability to manage expectations Performance Analytics
Contact this candidate