Walter Woronowicz
Field Service Engineer/Technician/Manager
Clark, NJ 07066
******@*******.***
Ambitious and motivated individual desires a challenging position as a Service Manage with career advancement opportunities.
Authorized to work in the US for any employer
Work Experience
Service
Manager/Service
Consultant
Power House Generators-
NJ
December 2017 to Present
Take service calls (24 Hours a day 7 Days a Week), customer relations, generator and electrical switchgear repair and rental quotations, generator service contract quotations, generator sale quotations, inventory control, parts location and purchasing, technician technical and safety training, technical support, phone support, perform field service calls
(troubleshooting and repair), invoicing and scheduling of routine services as well as service calls, coordination of rental generator delivery and connections as well as pack ups, generator installation/startup scheduling, parts procurement, inventory control, implemented a cloud-based dispatch work order system using tablets. accounts payable. Fleet vehicle maintenance servicing, setting up of a new service/dispatch facility office. Field Service Technician
D & W Industrial-Auburn NY
April 2022 to September 2022
Performed field service on industrial air compressors and compressed air dryers, including routine maintenance and repairs.
Manager/Field Service Engineer
WALTER WORONOWICZ CONSULTING - Clark, NJ
2005 to 2017
Maintain all aspects of a small business including scheduling, billing, parts procurement, customer service, accounts payable and receivable as well as equipment sales and repair quotation generation and sales. The company sells, moves, maintains and installs electron microscopes and related laboratory equipment, as well as training customers’ staff as needed on the operation and maintenance of the electron microscopes and related laboratory equipment. The company also performs laboratory modifications as needed (construction including carpentry, plumbing and electrical work). Troubleshooting and repair of electronic circuits to component level as well as updating
and engineering/modifying circuits to improve performance or compensate for obsolete parts. Troubleshooting and repair of pneumatic system (valves, compressors, lines and fittings) as well as vacuum systems (pumps, valves, lines and fittings), and cooling systems (chillers and air conditioners), ventilation systems (fume hoods, etc.) as well as furnaces and refrigeration equipment. Performed custom machining of parts as necessary. Troubleshooting of uninterruptable power supplies including battery replacements and computer system upgrades and repairs. Field Service Technician/Service Manager
Swisher/Pure Force (Ecolab) -Clark, NJ
June 2016 to March 2017
Travel to customers locations using a company issued service vehicle and install/repair ware washing equipment, booster heaters, plumbing fixtures, chemical dispensers, etc. Position Included plumbing installation and repair as well as electrical repair, industrial machine repair (All Manufactures). customer relations, repair part location and purchasing, maintain/ordering of truck inventory, scheduling and tracking software data entry, etc.. Service Manager, Office Manager
Gen Serve Inc. - Fairfield, NJ
February 2010 to August 2014
Schedule service calls, generated and sold repair quotations as well as service contract quotations, equipment sales quotations and generator rental quotations, maintained inventory, customer relations, employee relations, billing, accounts payable, collections, product evaluation, office equipment/supply procurement, shop tool/supply procurement, vehicle maintenance scheduling, rental generator delivery installation/connection and pickup, pack up/disconnection, use of MAS 90/200 to maintain billing, customer information, accounts payable, etc. Completely ran service office location with up to 9 technicians, 2 sales people and 1 office assistant. When needed completed field service calls (No starts, battery and battery charger replacement and repair etc.) and technical support, also performed building maintenance for the office (lighting, electrical, plumbing, etc.) as well as fork lift repair. When I accepted the position there were 5 technicians and revenue of 140,000 Dollars per month. When I left there were 9 Technicians and revenue was 400,000.00+ per month. Maintained a safe work environment with no lost time injuries during my employment. Field Service Engineer
Sullivan and Cogliano - Waltham, MA
August 2013 to October 2013
Contract Position (5 Weeks)
Install GPS System Software and Tested Vehicle GPS Systems. Upgrade and Adjust Windows XP and Windows 7 to Allow Proper Operation with GPS System on Toughbook Laptop Computers. Contract Position Completed Successfully Ahead of Schedule. Field Service Engineer
Electronic Marine Systems - Rahway, NJ
February 2007 to October 2007
Install, troubleshoot and program electronic monitoring systems for diesel engines, fuel tanks, bilge tanks and power generation units on large commercial vessels. Recommended upgrades and attachments as needed. Repairing various types of circuit boards to component level. Testing and calibrating various types of actuators, transducers and sensors. Performing various types of machine shop duties. Locating and procuring various types of parts. Instructing other employees on electronic troubleshooting. Instructing customers on operation and troubleshooting of relevant systems. Electronic Troubleshooter/Field Service Engineer
Johnson and Towers - Mount Laurel,
NJ January 2005 to October 2006
Install, troubleshoot and program control systems for diesel engines on large yachts, trucks, buses, trains and power generators, in house and at the customer’s locations. Recommended new equipment and attachments as needed. Maintained and repaired various types of electronic and mechanical shop equipment as well as maintaining the power distribution system and wiring in the shop (lighting and controls, acid tank, garage doors, computers and printers, parking lot repair, plumbing, etc.). Duties also consisted of training other service personnel on the newer control systems also training others in electronic troubleshooting and theory as well as safe work practices as necessary. Duties also consisted of battery maintenance/replacement and battery charger repair/replacement on heavy equipment (forklifts, trucks, buses, yachts front end loaders, bulldozers, excavators, generators, etc.) Duties also included modifying the service manuals as needed to suit the necessary applications and developing and modifying installation and service procedures for maximum efficiency. Duties also included machine shop and mechanical work on an as needed basis on generators, buses, trucks, Senior Field Service Engineer
JEOL USA Inc - East Brunswick, NJ
March 1996 to August 2003
Troubleshoot and repair electron microscopes (both transmission and scanning) down to component level as well as installation/connection and pack up/disconnection and removal of laboratory equipment. Recommended replacement equipment and attachments as needed as well as assisted in the sale of service contracts. Field service included routine maintenance and repair of the vacuum and pneumatic system as well as the cooling systems and control systems, high voltage system, imaging system, etc., modified electronic circuitry when components were not available, parts procurement, training field service engineers, customer relations. Equipment repair performed in hospitals (part of diagnostic and research in pathology, neuropathology, clinical diagnostics and viral research facilities as well as in universities, material science labs and environmental labs. Electronic Technician/Field Service Engineer
Computer Solutions - Woodbridge, NJ
November 1992 to February 1996
Repair of computers, monitors, and printers as well as uninterruptable powers supply repair and battery replacement. Assisted in the sale of new hardware and software as well as equipment upgrades. Field service including repair and installation of systems, customer hardware support/repair, software installations and upgrades, inventory control and parts procurement, shipping and receiving and customer relations.
Production Manager
J.H. McCabe Company Incorporated - Kenilworth,
NJ January 1989 to November 1992
Managed all aspects of small chemical company. Responsibilities included customer relations, inventory control, shipping and receiving, production management, equipment maintenance, and supply procurement as well as quality control and product sales. Service Manager/Mechanic
Exxon Company USA - Fanwood, NJ
May 1984 to August 1989
Supervised Automotive Technicians. Responsibilities included customer relations, record keeping, parts procurement, daily cash receipt reconciliation, scheduling and inventory management as well as repair quotation generation and sales. Performed all aspects of automotive repair (battery replacement, alternator and starter replacement, brake system repairs, air conditioning and heating system repairs/ recharging, state vehicle inspections, engine repairs {timing chains and belts, heads, tune-ups, etc.} and replacements, thermostat and water pump replacements, fan belt and tensioner replacement, power steering pump and rack and pinion replacement, radiator and hose replacements, front end repairs, shock absorber/strut replacement as well as spring replacement and computer engine diagnostics as well as tire mounting, balancing, replacement and repair and clutch and transmission replacement as well as universal and constant velocity joint replacement, wheel bearing and seal replacement as well as hub bearing replacement and all types of electrical system repairs {lights, turn signals, windshield wipers, power seats and power door locks as well as power windows, etc.). Education
Technical in Diesel Engines/Heavy Duty Truck Chassis Engine City Technical Institute - Union, NJ
2004 to 2005
Diploma/Associate Degree in Electronics
DeVry Technical Institute/University - Woodbridge, NJ 1993 to 1995
Skills
• Over 30 years customer service/relations experience, • Over 30 years' experience using hand tools,
• Over 30 years' experience using power tools, • Over 30 years computer experience (operation and repair), • Over 20 years in the field service roll, • • Over 15 year’s component level electronic troubleshooting and repair., • Over 15 years high voltage experience troubleshooting and repair., • Over 15 years laboratory equipment repair experience (electron microscopes, carbon coaters, plasma asher’s, safety/ventilation hoods, refrigerators, chillers, furnaces, vacuum pumps, air compressors, EDS systems, light microscopes, etc.)., • Over 15 years' service management and dispatching experience (up to 10 Technicians), • Over 15 years DE soldering/soldering experience., • • Over 10 years’ experience on diesel and gaseous engine troubleshooting and repair as well as engine rebuilding on both diesel and gaseous engines., • Over 10 years light truck driving experience (None CDL)(with
lift gate operation)., • Over 10 years employee relations experience, • Over 10 years parts location and purchasing experience., • Over 5 year’s generator control system repair or replacement on gaseous and diesel generators up to 2 megawatts (5 Detroit Diesel/MTU Certifications)., • Over 5 years refrigeration and furnace repair experience (Universal Refrigerant Certification), • Over 5 years plumbing troubleshooting and repair experience., • Over 5 years forklift/pallet jack troubleshooting and repair experience., • Over 8 years' experience in accounts payable and purchase order creation/ reconciliation, • Over 6 years’ experience with electrical switchgear troubleshooting and repair as well as replacement., • Over 3 years accounts receivable and collection experience, • Over 3 years
credit card processing experience, • Over 2 year’s equipment packing/unpacking. rigging and moving experience., • Over 8 years branch management experience, • Over 2 years hydraulic troubleshooting and repair experience., • Over 2 years’ experience repairing buses, recreational vehicles, heavy duty trucks, trains, yachts, commercial vessels and heavy equipment., • Over 2 years building maintenance/modification/construction experience., • Over 1 year drainage experience, • Over 1 year automotive machine shop experience, • Over 10 years electrical wiring experience., • Over 10 years repair, service contract, equipment sales and rental quotation generation and sales., • Over 20 years' experience using electronic test equipment (multi-meters, ground testers, mega testers, oscilloscopes, high voltage probes, function generators, power supplies, phase rotation testers, etc.).,
• Over 10
years repair, service contract, equipment sales and rental quotation generation and sales., • Over 2 years small equipment troubleshooting and repair., • Over 1 year landscaping experience., • Over 1
year snow removal experience including operation of a plow truck and snow blower. Awards
DeVry University Academic Honors Award
February 1995
DeVry University Leadership Award
May 1994
DeVry University Attendance Award
December 1995
DeVry University Academic Excellence Award
February 1995
DeVry University Academic Commendation
June 2004
Certifications/Licenses
EPA Universal Refrigerant Certification
August 1999 to Present
Detroit Diesel/MTU ADEC Certification
February 2006 to Present
Detroit Diesel/MTU Advanced Electronic Controls Certification Detroit Diesel/MTU MDEC Certification
December 2005 to Present
Detroit Diesel/MTU Electronic Controls Certification Detroit Diesel/MTU DDEC Certification
July 2005 to Present
Detroit Diesel Electronic Controls Certification
Detroit Diesel/MTU DDDL Certification
April 2005 to Present
Detroit Diesel Diagnostic Link Certification
Detroit Diesel/MTU MBE Certification
September 2005 to Present
Detroit Diesel Mercedes Benz Electronic Controls Certification Certified Electronic Technician
January 1995 to August 1999
OSHA 10 Certificate
April 2022
NJ Safe Drivers Certificate
April 2022