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Customer Service Specialist

Downey, CA
October 29, 2022

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Jasmynn Gamble

Customer Service Specialist

Email: Best Contact: 857-***-****

Career Summary

I am an extremely motivated customer service specialist, with a proven track record in customer service. My well-rounded background of experience has prepared me for a continuous and successful career in customer service.


To obtain and maintain a remote career focused on customer service specifically in the field of Insurance.

Qualifications Summary

●Fast learner who adapts easily to any environment

●Strong ethics for professionalism and always being on time

●Intelligent and detail oriented with great communication skills

●Keen problem solving and mathematical skills


XCEL Solutions Online 6/2022-7/2022

Pre-licensing course bundle (Life, Accident and Health Insurance)

Currently licensed in both California and Michigan

Millenium Dealer Academy Los Alamitos, CA 9/2021-11/2021

Cal Games

Twin River Casino & Hotel Dealer School Tiverton, RI 5/2018-8/2018

4 months of intensive hands on training with certification in the following;

Mini Baccarat, Pai Gao Poker, BlackJack and 7 additional novelty games

U-Mass at Dartmouth N. Dartmouth,MA 9/2004- 12/2005

Double Majored in English and Business Marketing

Academy of the Pacific Rim Hyde Park, MA 8/1998- 6/2004

Degree: High School Diploma

Major: Chinese language and Performing Arts

Work Experience

The Hart Group San Bernardino, CA

Insurance Agent 7/2022- present

Zoom call clients to help them sign up for life insurance

Assist union affiliates with application process for life insurance

Legendary Executives Anaheim, CA

Marketing Rep 12/2021-7/2022

Engage with people at local events

Daily character building

Encore Boston Harbor Everett, MA

Table Game Card Dealer 9/2019- 7/2021

●Trusted to learn how to deal new novelties during live games

●Learned to handle large crowds and aggressive players with ease

●Special ability to cater to guests by varying my pace and conversation

●Spread joy and laughter regularly with my happy demeanor

Twin River Casino Hotel Tiverton, RI Table Games Card Dealer 9/2018- 8/2019

●Accurately compute payouts quickly in my head

●Able to smoothly transition in to any and every card game my casino offers

●Follow procedures precisely

Intergal Resources Inc Cambridge, MA

Professional Fundraiser 9/2013-5/2018

Facilitated outbound phone calls to prospective donors for various non-profit organizations

Actively educated and engaged donors with current events and the latest information regarding the political and non-profit atmosphere

Collected a minimum of $1000- $2000 in campaign funds on a weekly basis.

Tele-fund Koreatown, CA

Part-Time per diem Fundraiser 1/2012-6/2013

Facilitated outbound calls to individuals for various organizations to raise funds

Received an award for my contribution to the ASPCA for abandoned and abused canines and felines.

Assisted in advertisement to the community to find loving homes for the abandoned and abused animals.

Kelly Services Quincy, MA

Short and long term Customer Service Agent 2/2006- 11/2011

Processed student loan applications for Sallie Mae

Managed inbound conferencing calls for local and international companies with B. T. Conferencing

Updated Arbella Home Insurance applications on the dedicated database after verification by insurance adjusters.


Microsoft Word, Excel and Power Point

Conversational in Mandarin Chinese and Spanish

Writing, Editing and Multi-media Design

Can type 75+ words/minute

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