Administrative Assistant Office Manager
Resume:
JODIE VENTRIS
General manager
*********@*****.***
Phone Number
● Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
● 7 years as a Portfolio Manager. Managed daily operations, budgeting and forecasting, sales / revenue management, recruiting, employee development, customer relations
● Capable of managing multiple projects while meeting deadlines and objectives
Work Experience
Jun 2021 - Jul 2022
Community Manager, Stonetown Cedar Ridge
Guthrie, OK
I have provided all aspects of community management. I am experienced in collections, overseeing other communities, implementing training processes, make ready of units, following and building budgets.
Sep 2020 - Jun 2021
Tech, Stillwater Medical Center
Stillwater, OK
Provide personal care for individuals either home bound or in a hospital setting.
Jun 2011 - Nov 2017
Portfolio Manager, American Family Communities
Castle Rock, CO
●Monitor the revenue activity of the communities
●Observe and monitor staff performance to ensure efficient operations and adherence to Communities policies and procedures
●Manage and maintain temporary or permanent lodging for single family homes
●Interview and hire applicants
●Assign duties to workers, and schedule shifts
●Develop and implement policies and procedures for the operation of a department or establishment
●Making Decisions and Solving Problems
●Communicating with Persons Outside Organization
●Communicating with Supervisors, Peers, or Subordinates
●Organizing, Planning, and Prioritizing Work
●Training and Teaching Others
●Experience with: 10-key calculators, Accounting software, Desktop computers, Email software, Microsoft Excel, Microsoft Office software, Microsoft Word, Multi-line telephone systems, Payroll software, Voice mail systems
Jun 2008 - Jun 2011
Community Manager, American Residential Communities
Stillwater, OK
●Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses
●Determine and certify the eligibility of prospective tenants, following government regulations
●Act as liaisons between on-site managers or tenants and owners
●Clean common areas, change light bulbs, and make minor property repairs
●Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
●Communicating with Supervisors, Peers, or Subordinates
●Developing Objectives and Strategies
●Analyzing Data or Information
●Developing and Building Teams
●Coaching and Developing Others
●Experience with: Calendar and scheduling software, Desktop computers, Digital cameras, London Computer Systems Rent Manager, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multi-line telephone systems, Photocopiers, Scanners
May 2006 - Jun 2008
Administrative Assistant, Generations Medical Center
Oklahoma City, OK
●Interview patients to obtain medical information and measure their vital signs, weight, and height
●Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
●Greet and log in patients arriving at office or clinic
●Schedule appointments for patients
●Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
●Assisting and Caring for Others
●Documenting/Recording Information
●Communicating with Supervisors, Peers, or Subordinates
●Establishing and Maintaining Interpersonal Relationships
●Coaching and Developing Others
●Experience with: Appointment scheduling software, Email software, Healthcare common procedure coding system HCPCS software, Microsoft Excel, Microsoft Word, Patient management software
Feb 1999 - Apr 2006
Manager, Affordable Residential Communities
Oklahoma City, OK
Managed multiple mobile home communities. Trained new hires when needed.
Feb 1997 - Feb 1999
Office Manager, Russell Chiropractic
Stillwater, OK
Chiropractic Assistant/Office manager. Insurance billing, collections, patient records.
Education
Aug 1976 - May 1988
High School Diploma or Equivalent, High School Certificate of Competence Program.
Ripley High School, Ripley, OK
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