Administrative Assistant Customer Service
Resume:
Patrick Tshiteya
***************@*****.***
Profile
A motivated individual who is ready to learn new skills that is challenging and face-pace that is capable of functioning in any kind of situation. Accustomed to handling confidential records. Responsible and versatile in maintaining quality work relations with customers and staff in any kind of situation.
Professional Skills Summary
General office skills Inventory Control Customer service Management/Leadership Accounts Receivable Accounting/Bookkeeping Bilingual (French & English) Excel, word, PowerPoint General Ledger Accounts payable QuickBooks Collections
Professional Accomplishments
• Efficiently ran all of the accounting allowing the owner to focus more on the company.
• Met and exceeded sales goals by increasing sales by 30%.
• An effectively managed a team of 23 employees.
• An exceptional Customer Service professional, with the ability resolve conflicts. Professional Employment Experience
Business Travel experience
Traveled extensively overseas to explore business opportunities. DRC - Africa 2019 - 2021
Calvary Pentecostal Tabernacle
Pastor and Missionary Ashland, Virginia
9/2009 - 12/2020
The New Jerusalem in Washington Arlington, Virginia Pastor 4/2004 - 9/2009
Adecco Staffing Fairfax, Virginia
Administrative/Accounting Temporary Employee 2/2009 - 9/2009
• Create and modify documents using Microsoft Office Products.
• Perform general administrative duties such as photocopying, faxing, mailing, and filing and additional duties.
• Generate purchase orders and invoices.
• Enter Accounts Payable and Accounts Receivable entries.
• Track inventory in QuickBooks as well as in Excel.
• Assist in reconciling and researching accounts.
• Perform other bookkeeping duties as needed to support the finance Trudestiny, Inc. (NVTC) Fairfax, Virginia
Finance/Accounting Seasonal Employee 2/2009 – 3/2009
• Enter Accounts Payable and Accounts Receivable entries.
• Track inventory in QuickBooks as well as in Excel.
• Assist in reconciling and researching accounts.
• Perform other bookkeeping duties as needed to support the finance requirements. ISEDA, Inc. Fairfax, Virginia
Accounting Manager 8/2005 – 5/2008
• Prepared journal entries to be posted to the general ledger.
• Tracked inventory in QuickBooks as well as in Excel.
• Coordinated month end closed process and reconciled account balances.
• Performed monthly P/L and cash flow analysis.
• Perform other bookkeeping duties as needed to support the finance requirements. The Printed Page Arlington, Virginia
Sales and Account Manager 10/2006 – 5/2007
• Drove revenue by servicing existing accounts and generated new sales through research, cold calling and networking.
• Developed a comprehensive knowledge of all products and services and effectively communicated with customers.
• Worked independently, meeting sales quotas and tracking all activities through weekly reporting system.
• Made sales presentations and product demonstrations at client sites. A.V.C Solutions Arlington, Virginia
Audio Visual Technician 10/2004 – 5/2006
Man Power (World Bank) Washington, DC
Administrative assistant 1/2004 – 6/2004
Coldwater Creek Tyson’s Corner, Virginia
Sales associate 3/2003 –12/2003
Schamma Trading International Lubumbashi, DRC
Owner 1/1999 – 11/2001
Import/Export of Cobalt & Copper ore to Zambia and South Africa Sans Soucis Super Shop
Chief financial Officer
Directed all the financial operations: procurement, payroll, maintenance expenses, Lubumbashi, DRC mission expenses. 10/1994 - 8/2001
Taxes.
Education
C.E.T
(2009) Business Office Technology (Certified).
(2008) Universal Accounting Institute, Certified Professional Bookkeeper, Salt Lake City Utah. Coursework:
Emphasis in Small/Medium Business Accounting
Business Administration and Office Management
General Ledger, Financial Statements, Journals, Ledgers, Depreciation and Amortization accruals
Proprietorship, Partnership and Corporation Accounting Inventory Controls, Receivable, Payables, and Payroll; Automotive, Manufacturing and Construction; Job Costing Cash and Accrual Accounting; Working Capital Computations
(1990) Institut Superieur d’Economie Bruxelles – Belgium
(1988) Universite Libre de Bruxelles – Belgium
(1987) Facultes Economiques de Namur – Belgium
References upon request
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