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Supervisor/ manufacturing and warehouse management

Hereford, TX
October 29, 2022

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Richard Castillo

Leader of hardworking women and men

Hereford, TX 79045


I pride myself on being a leader that is fair, demanding and consistent. My job is to build dynamic teams with well trained personnel. Safety and team success is job one. I'm greatful and appreciative of hardworking men and women.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Warehouse Associate

Amazon Services LLC - Amarillo, TX

May 2022 to Present

I'll be learning all positions and the duties of The Fulfillment Center. In these buildings, Amazon employees pick, pack, and ship customer orders such as books, toys, and housewares. Thanks to the innovations of Amazon Robotics, associates often work alongside robots, allowing them to learn new skills and helping create a more efficient process to meet customer demand. Distribution Center Supervisor

Arrowhead Mills Inc - Hereford, TX

April 2017 to August 2020

I supervise distribution warehouse operations. I oversee the DC personnel and make sure all tasks are completed while maintaining the highest food safety, quality, and cost. Maintain GMP standards in a high speed manufacturing environment. Administer all traffic functions relating to freight movement in and out of the Distribution Center. Also manage the Arrowhead Mills Truck Fleet. Responsibilities:

• Supervise Distribution Center operations to meet quality, service, and cost and people objectives.

• Adjust work schedule/employee assignments as required due to absentees, ingredient shortage for availability of product for shipment and timeliness of trucks for inbound and outbound shipments.

• Provides feedback and/or suggestions on how to correct quality issues, improve efficiency, and motivate the workforce.

• Run customer orders using EDI, reconcile all Pick Tickets and log into computer. Scheduling all inbound and outbound trucks, TL and LTL.

• Understanding the basic principles of the SQF program and other food safety policies/procedures. Lab Microbiologist

Tyson Foods - Amarillo, TX

January 2017 to April 2017

I prepare and analyze samples for indicator organisms, pathogens and chemistries using PCR testing, BAX, VIDAS, LIMS and other microbiological equipment. Other lab duties include setting and interpreting 3m Petri-film for Aerobic Plate Count, Coliform, E.coli/Coliform, Staphylococcus and Enterobacteriaceae etc. I perform analytical and microbiological testing of food products, ingredients, water and environmental samples using ISO/IEC 17025:2005 methodologies. Responsibilities:

• PCR Testing (certified GDS operator)


• GMP's

• Adhere to good lab practices

• Adhere to Standard Operating Procedures

• Excellent computer skills

• Documentation skills

Assistant Manager

Walmart Stores, Inc - Amarillo, TX

February 2015 to November 2015

I was responsible for the daily operations as the backroom manager and I over saw direct vendors and deliveries. I ensured daily coverage through scheduling our associates. I was responsible for hiring, training, and empowering our associates. I also handled vacation request and evaluations for my associates. I enforced all company GMPs in order to provide a safe working environment for our associates and as importantly for our customers.


• Drive sales in assigned area

• Drive the financial performance in assigned area

• Ensure compliance with Company policies and procedures

• Models, enforces, and provides direction and guidance on proper customer techniques to ensure customer needs, complaints, and issues are successfully resolved.

• Provide supervision and development opportunities.

• Assign Computer Based Learning for associates (Safety training and job specific training)

• Champion diversity and inclusion awareness

• Strong verbal and written communication skills

Production Supervisor

Azteca Milling LP - Dawn, TX

March 2014 to February 2015

I assisted in the production of various corn flours. I worked closely with the QA department and made adjustments according to lab results. I was responsible for the shift personnel. I was responsible for scheduling, assignments, corrective actions and providing a safe working environment. Experience:

• SAP entry

• Utilize CAD

• LEAN manufacturing

• Monthly Shift training (Lock out, Tag out, Confine space entry permit and hot permit etc.)

• HACCP program

• Enforce GMP's (Personal Protection Equipment, safety glasses and ear protection etc.)

• CIP procedures (Clean in Place)

• Work closely with other departments to minimize down time.

• Employee development through training and evaluations. Process Operator

Hereford Renewable Energy - Hereford, TX

February 2014 to March 2014

I assisted with the production of ethanol. I was responsible for collecting and testing samples throughout the process. I was trained to use lab equipment in the testing process and recording the results. Experience:

• Followed GMP's

• Lock out, tag out procedures

• Behavior Base Study

• Monthly Safety Training


• Operate HPLC

Microbiology Lab Technician

Hilmar Cheese Company - Dalhart, TX

July 2012 to August 2013

Dalhart, Texas

My duties were those of a Bench Tech. I did daily testing on finished product and environmental samples. I entered data and released results using the ROSS system. The lab played an important role in the quality assurance program.


• Data Entry

• GMP's

• Oversee work permits (Food safety)

• Core Member for the Lab BBS program


• Water Testing using 10 Tube methodology (E. Coli / Coliform) Lab Analyst

Marshfield Food Safety, LLC - Friona, TX

May 2010 to April 2012

My duties were to test beef products for the absence or presence of e-coli and salmonella using PCR testing and prepare certificates of analysis for product release. I was responsible for daily assignments, training and evaluations of other personnel as the shift lead. I also performed quarterly and annually internal-external audits. The lab has A2LA accreditation to ISO/IEC 17025:2005. Experience:

• PCR Testing (certified GDS operator)


• GMP's

• Adhere to good lab practices

• Adhere to Standard Operating Procedures

• Excellent computer skills

• Documentation skills

Crew Supervisor

McLain Lawn & Garden - Hereford, TX

September 1999 to May 2002

As the crew supervisor, I was responsible for a crew of 5 to 7 employees. I was in charge of assignments, equipment, and providing a safe working environment. Experience:

• Safety Training

• Corrective Actions Request

• Leadership Skills

• Scheduling and Duty Assignments


Associates Applied Science in Business Management

Amarillo College - Amarillo, TX

September 2010 to May 2013



• Internal Audits

• Manufacturing

• Microbiology

• Warehouse Management

• Laboratory Experience

• Forklift

• 5S


• Bilingual (10+ years)

• Microsoft Office

• Quality Control

• Calibration

• Lean Manufacturing

• ISO 9001

• Quality Assurance (5 years)

• Interviewing (6 years)

• Food Safety

• Supervising experience (8 years)

• Leadership (10+ years)

• Data entry

• Customer service

• Time management

• Team management (8 years)

• Conflict management (7 years)

• PCQI (1 year)

• HACCP (1 year)

• Training & development

• Employee evaluation (6 years)

• Six Sigma

• Packaging

• Continuous improvement (5 years)

• Supply chain

• Logistics

• Operations management

• Human resources

• Forecasting

• Stock Status Report (3 years)

• EDI (3 years)

• Shipping & receiving

• Sanitation

• Administrative experience

• Communication skills

• Profit & Loss

• Warehouse Supervisor Experience

• Warehouse Distribution Experience

• Warehouse experience

• Delivery driver experience

• Box truck

• Retail management

• Lean

• Employee Orientation

• Microsoft Excel

• Microsoft Powerpoint

• Microsoft Word

• Spanish

• Computer skills

• Organizational skills

• Analysis skills

• Basic math

• Microsoft Access


• Spanish - Fluent

Links Military Service

Branch: US Army

Service Country: United States

Rank: E3

December 1988 to December 1996

13bravo field artillery canon crew member


Honorable Discharge

Certifications and Licenses

HACCP Implementation and Management

May 2019 to Present

Certificate of Participation-

understanding of Hazard Analysis Critical Control Points (HACCP), and learn how to develop and implement a HACCP system to meet customer and regulatory requirements. HACCP is the basis for all food safety management systems and the universally accepted tool to identify and eliminate food safety hazards.

This course meets the formal HACCP training requirements of SQF, BRC, ISO 22000 and other food safety standards and is approved by the International HACCP Alliance.


May 2019 to Present

Certificate in training- Preventive Controls for Human Food. Ensure safe manufacturing/processing, packing and holding of food products for human consumption in the United States. Forklift Certification


Verbal Communication — Proficient

November 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer service — Proficient

December 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Expert

December 2020

Responding to customer situations with sensitivity Full results: Expert

Management & leadership skills: Planning & execution — Highly Proficient May 2021

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Forklift safety — Highly Proficient

August 2020

Best practices and safety hazards in forklift operation Full results: Highly Proficient

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Warehouse associate — Proficient

August 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Warehouse shift leader — Proficient

February 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Retail customer service — Proficient

April 2022

Responding to customer situations in a retail setting Full results: Proficient

Management & leadership skills: Impact & influence — Proficient August 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Warehouse safety — Expert

April 2022

Using safe practices in a warehouse setting

Full results: Expert

Interstate truck driving — Proficient

September 2022

Regulations and safe driving practices for long-distance trucking Full results: Proficient

Customer service — Highly Proficient

September 2022

Identifying and resolving common customer issues

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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