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Front Desk Customer Service

Brooklyn, NY
October 29, 2022

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Christia Louisy

*** ******** **

Brooklyn, NY, **203



● Bilingual (English/Creole)

● Excellent communication and

interpersonal skills.

● Proficient in Microsoft Word, Excel

and PowerPoint

● Strong written and oral

communication skills

● Attention to details and strong

organizational skills

● Accurate cash handling experience


Soufriere Comprehensive Secondary School (St. Lucia)

● High School Diploma 2007-2012

Borough of Manhattan Community College

● Health Education 2017- 2020


Nanny, Wright Family 2017-2020

● Picked up children from school

● Supervised and assisted with homework

● Taught and performed age-appropriate activities, such as reading and art and craft to encourage intellectual development of children

● Organized and conducted age-appropriate recreational activities, such as game, walks and play dates

● Helped prepare and serve nutritionally balanced meals and snacks for children USTA Billie Jean King Tennis Center- Parking lot attendant (Seasonal)

● Welcomed visitors of all nationalities with courtesy and enthusiasm

● Scanned visitors passes and allowed them to park in an organized manner

● Answer to all questions directed at me such as directions and matches been played

● Monited their vehicle till their returned

● Provided excellent customer service

Soufriere Tourism Front Desk- (Retail) Soufriere, St. Lucia 2013-2015

● Welcomed visiting tourist of all nationalities with courtesy and enthusiasm

● Displayed condiment and other items native to St. Lucia for maximum appeal

● Skilled communication; helped or recommended various items

● Multi-tasking: manage different tourist groups at one time

● Prepare merchandise for purchase

● Watched for and recognized security risk and theft and know how to prevent and handle situations

● Opened and closed cash registers, perform tasks such as counting money, separating charge slips, balancing cash drawers and making deposits

● Organizing the front desk area such as filling the documents correctly, keeping the desk tidy, assigning letters and mails to their corresponding owners

● Monitoring outgoing and incoming calls while taking messages and making reservations

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